1Presence is an AI assistant that records and transcribes meetings, then uses a long-term memory system to remember facts and preferences from those conversations so you can ask about them later. You check its memory by opening the memory panel in the app, where you can view, edit, or delete individual entries. This article explains exactly what 1Presence does, how its memory works, and what to check to keep your data accurate and private.
What 1Presence Actually Does
1Presence is a meeting assistant that joins your calendar calls (Zoom, Teams, Google Meet) as a participant. It records audio, generates a transcript, and produces summaries, action items, and key decisions. Unlike a simple recorder, it also extracts structured facts—names, dates, preferences, project details—and stores them in a separate memory layer.
You can then ask the assistant things like “What did Sarah say about the launch date?” or “Remind me what we decided on the budget.” It pulls from both the current transcript and its accumulated memory across past meetings.
How the Memory System Works
The memory is not just a transcript archive. It is a structured database of discrete “memory items” – each one a short fact, preference, or commitment. For example:
- “Client prefers email over phone”
- “Project deadline is June 30”
- “Team uses Slack for urgent messages”
When a meeting ends, the AI processes the transcript and extracts candidate memories. It assigns each a confidence score and stores them with metadata: source meeting, timestamp, and participants involved. Over time, it can update or merge related memories (e.g., if a deadline changes).
Memory is also “recallable” – you can ask questions in natural language and the system retrieves relevant items. It does not search the full transcript every time; it searches the memory index first, which is faster and more precise.
What to Check in Your Memory Panel
The memory panel is your control center. Here’s what to review regularly:
- Accuracy – Are the extracted facts correct? AI can mishear names or numbers.
- Relevance – Delete outdated or trivial entries (e.g., “John likes coffee” when John left the company).
- Privacy – Ensure no sensitive information (passwords, personal details) is stored.
- Duplicates – Check for repeated or conflicting entries about the same topic.
- Sources – Verify which meeting each memory came from, in case you need context.
You can edit text, delete items, or mark them as “do not remember” for future meetings. Some versions allow you to add manual memories too.
Common Problems and Misconceptions
“It remembers everything” – No, it only stores what it extracts as a discrete fact. Casual chatter and off-topic remarks are usually ignored.
“It can’t forget” – You can delete memories manually, and some plans have auto-expiry for old items. But by default, memories persist until you remove them.
“Memory is the same as the transcript” – No. The transcript is a verbatim record; memory is a distilled set of facts. You can keep the transcript but delete memory, or vice versa.
“It works offline” – No, it requires cloud processing for transcription and memory extraction.
How to Choose the Right Plan
1Presence offers free and paid tiers. The free plan typically includes limited meeting minutes per month and a smaller memory capacity. Paid plans increase limits and add features like custom vocabulary and integrations.
When choosing, consider:
- Meeting volume – How many hours per week do you meet?
- Memory size – How many facts do you need to retain? Check the plan’s memory entry cap.
- Team seats – Do you need shared memory across a team, or is personal memory enough?
- Integrations – Does it connect to your CRM, task manager, or calendar?
Start with the free tier to test extraction quality, then upgrade if the memory limits feel tight.
Privacy and Security Considerations
Since 1Presence records meetings and stores extracted facts, you should verify:
- Data encryption – In transit and at rest.
- Retention policies – How long are transcripts and memories kept?
- Deletion controls – Can you wipe everything permanently?
- Third-party sharing – Does the provider share data with subprocessors?
- Consent – Always inform meeting participants that an AI assistant is recording.
Check the official privacy policy for specifics. If you handle confidential client data, consider disabling memory for certain meetings or using a local recording alternative.
Alternatives to 1Presence
Other meeting assistants with similar memory features include Otter.ai (transcription + action items), Fireflies.ai (searchable transcripts + topic tracking), and Mem (notes + AI recall). None have exactly the same memory architecture, so compare extraction quality and privacy controls.
For a simpler approach, you can manually take notes and use a personal knowledge base like Notion or Obsidian. That gives you full control but loses automatic extraction.
Frequently Asked Questions
Can I delete a single memory item?
Yes, open the memory panel, find the item, and choose delete. It will be removed permanently (unless you have a backup or sync delay).
Does 1Presence remember things from before I started using it?
No, it only processes meetings that occur after you connect it. It cannot retroactively access past calls unless you upload recordings (if supported).
Can I share my memory with a teammate?
Some plans allow shared workspaces where memories are visible to the team. Check your plan’s collaboration features.
What happens if two memories contradict each other?
The system keeps both but may flag the conflict. You can review and delete the outdated one manually.
Is my memory used to train the AI?
This depends on the provider’s policy. Most enterprise plans opt out by default, but free plans may allow training. Check the privacy settings.
Does the memory work across languages?
Yes, it supports multiple languages, but extraction accuracy is higher for English. Non-English meetings may produce fewer or less accurate memories.
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