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06 Numbers and Powers

Password Sharing Alternatives for Vendor Access

Card No. 06·6583 · Updated · Standard formula, shown below

Instead of sharing passwords with vendors and business partners, use a purpose-built access management approach that grants temporary, scoped credentials without ever revealing a password. This article explains the practical alternatives — from password managers with secure sharing to Single Sign-On (SSO), Just-in-Time (JIT) access, and API keys — and how to choose the right one for your situation.

Why Sharing Passwords Is a Bad Idea

When you hand over a password, you lose control over that credential. The vendor may store it in plaintext, share it with multiple employees, or leave it in a shared document. If a former employee of the vendor still has that password, they retain access to your systems indefinitely. Even with a strong password, you cannot revoke access without changing the password — which disrupts the vendor’s work and requires coordination. Password sharing also makes it impossible to attribute actions to a specific person, complicating audits and security investigations.

Secure Password Sharing with a Password Manager

If you must share a password, a password manager with a secure sharing feature is the minimum viable option. Tools like 1Password, Bitwarden, and Dashlane allow you to share a login item with a vendor contact, often with an expiration date and the ability to revoke access at any time. The vendor sees the password in their own vault, but you retain the ability to revoke it instantly. Some managers support one-time sharing links that expire after the vendor views the password.

However, this approach still exposes the actual password to the vendor. It is better than emailing a password, but it is not a long-term solution for ongoing vendor access. Use it for short-term tasks or when the vendor only needs access to a single account.

Single Sign-On (SSO) and Federated Identity

Single Sign-On (SSO) lets your organization authenticate users once and then grant access to multiple applications without repeated logins. For vendors, SSO can be extended through federated identity, where the vendor’s identity provider (IdP) and your IdP establish a trust relationship. The vendor’s employees log in with their own corporate credentials, and your system trusts the assertions from their IdP. This way, you never share a password — the vendor’s identity is verified by their own organization.

SSO is most effective when your vendor uses an identity provider that supports SAML 2.0 or OpenID Connect. You configure a trust relationship in your identity provider (like Okta, Azure AD, or Google Workspace) and the vendor’s IdP. When a vendor employee tries to access your system, they are redirected to their own IdP for authentication, and your system receives a signed assertion that they are who they claim to be. You can then map that assertion to a role in your system, granting appropriate permissions.

Just-in-Time (JIT) Access and Privileged Access Management (PAM)

Just-in-Time (JIT) access provides temporary, elevated permissions only when needed, and automatically revokes them after a defined period. This is often implemented through a Privileged Access Management (PAM) tool like CyberArk, BeyondTrust, or HashiCorp Vault. The vendor requests access to a specific system, an approval workflow is triggered, and if approved, the vendor receives a one-time, time-limited credential or session. The credential is not a shared password — it is a dynamically generated secret that expires.

JIT access is ideal for vendors who need to perform maintenance tasks or troubleshooting on your infrastructure. For example, a database administrator from a managed service provider may need temporary access to your production database. Instead of giving them a permanent password, you grant a 30-minute session that automatically terminates. The PAM tool logs all activity, so you have a complete audit trail.

API Keys and Service Accounts

For automated integrations, API keys or service accounts are the standard alternative to password sharing. An API key is a unique token that identifies the calling application, not a human user. You can generate a key with specific permissions and an expiration date. If the vendor’s integration is compromised, you can revoke the key without affecting other users.

Service accounts are similar but are typically used for server-to-server communication. You create a service account with minimal permissions and generate a key or certificate for it. The vendor uses that key to authenticate. Best practices include rotating keys regularly and restricting the service account to only the resources it needs. This approach avoids sharing human credentials and gives you granular control over what the vendor can access.

How to Choose the Right Alternative

Consider the following factors when deciding which alternative to implement:

  • Type of access: If the vendor needs interactive access to a web application, SSO or a password manager is appropriate. If they need API access, use API keys. If they need temporary administrative access to servers, JIT/PAM is best.
  • Frequency: For ongoing, regular access, SSO is the most seamless. For occasional, short-term access, JIT or a password manager with expiration works well.
  • Compliance requirements: Some regulations require MFA and audit logging. SSO and PAM solutions typically provide these features, while simple password sharing does not.
  • Vendor capabilities: Your vendor may not support SSO or API integration. In that case, a password manager with secure sharing is a fallback.
  • Cost and complexity: Implementing SSO or PAM requires infrastructure and configuration. Password managers are simpler but offer less control.

Common Problems and How to Avoid Them

One common issue is the “shared mailbox� problem, where a vendor uses a generic email account that multiple employees access. Even with a password manager, you cannot know who actually used the password. To mitigate this, require the vendor to use individual accounts and enforce MFA on your side.

Another problem is scope creep: a vendor may be granted access to a system but then need access to another system. Without a process for reviewing and expanding access, you may end up with over-privileged accounts. Set up periodic access reviews and require separate requests for each system.

Finally, beware of “shadow IT� where employees share passwords outside your approved tools. Train staff on the dangers of password sharing and provide easy-to-use alternatives like a company-wide password manager.

Frequently Asked Questions

Can I share a password securely via email?

No. Email is not encrypted in transit and may be stored in plaintext on servers. Even if you send the password in a separate email from the username, both emails are likely in the same mailbox. Use a password manager’s secure sharing feature instead.

What is the difference between SSO and a password manager?

SSO is an authentication protocol that allows a user to access multiple applications with one login. A password manager stores and autofills passwords. SSO eliminates the need to share passwords at all, while a password manager still involves sharing the actual password, albeit securely.

How do I revoke access for a vendor if we used SSO?

With SSO, you can revoke access by removing the vendor’s IdP trust or by deactivating the vendor’s account in your system. Since the vendor’s employees authenticate through their own IdP, you can also block their IdP’s assertions. This is much faster than changing a shared password.

Is it safe to give a vendor an API key?

API keys are safe if you follow best practices: use a unique key for each vendor, restrict permissions to only what is needed, set an expiration, and rotate keys regularly. Never embed API keys in client-side code or share them via email.

What should I do if a vendor insists on a shared password?

Explain the security risks and offer alternatives. If they cannot support SSO or API integration, use a password manager with a one-time share link and set a short expiration. Document the access and plan to migrate to a more secure method later.

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