Cancel Blue Apron: Steps & What to Know

To cancel your Blue Apron subscription, log in to your account, go to Account Settings, and select “Pause or Cancel” under your plan, then follow the prompts—you can also call customer support if you prefer. This guide covers the exact steps, what happens after you cancel, refund and billing details, and common issues people run into.

How Blue Apron Subscriptions Work

Blue Apron is a meal-kit delivery service that sends you a box of pre-portioned ingredients and recipes on a recurring schedule. You pick a plan (typically 2 or 4 servings per meal, 2 to 4 meals per week), choose your delivery day, and select your meals from the weekly menu. You are billed weekly for each upcoming box, usually about a week before it ships. You can skip weeks, change your plan, or cancel entirely—but you have to do it before the weekly deadline, which is typically 5–7 days before your next delivery.

Step-by-Step Cancellation Process

1. Log in to your Blue Apron account on the website (the app may have limited options).
2. Click your profile icon or name in the top right, then select Account Settings.
3. Under the Plan or Subscription section, look for a button that says Pause or Cancel.
4. Choose Cancel subscription (not pause, unless you only want a break).
5. Follow the on-screen prompts—you may be asked to confirm or offered a discount to stay. Complete the cancellation and look for a confirmation email.

If you don’t see the option, or you’re within 5 days of your next delivery, you may need to call Blue Apron customer service at the number on their website. They can cancel for you, but note that if your next box has already been billed, you may still receive it.

What Happens After You Cancel

• Your subscription is stopped immediately—no future boxes will be scheduled.
• You will still receive any box that was already billed and shipped.
• Your account remains accessible, so you can reactivate later (though prices may have changed).
• You won’t be charged again unless you place a new order or reactivate.
• Any unused recipe credits or referral credits may be forfeited—check your account before canceling.

Refunds and Billing Issues

Blue Apron generally does not offer refunds for boxes that have already been charged or shipped. If you cancel before the billing deadline, you won’t be charged for the next box. If you were charged by mistake, or if your box arrived damaged or missing items, contact customer support within 48 hours of delivery—they may issue a refund or credit. If you cancel mid-cycle, you won’t get a prorated refund for the current week; you’ll just stop future charges.

Common Problems and How to Solve Them

• Can’t find the cancel button: Try a different browser or clear your cookies. The option sometimes appears only after you click “Manage Plan.”
• You’re past the deadline: If you’re within 5 days of delivery, you may need to call support to cancel before the next billing cycle.
• You were charged after canceling: Check your bank statement for the date. If the charge was made after you received confirmation, contact support with the confirmation email.
• You want to pause instead: Pausing lets you skip weeks without canceling—you can pause up to 8 weeks at a time.
• You can’t log in: Use the “Forgot password” link or contact support to verify your account.

How to Choose Between Canceling and Pausing

Pausing is a good option if you’re going on vacation or want a break for a few weeks. You can pause for up to 8 weeks, and your plan and preferences remain intact. Cancel if you’re done for good, or if you want to switch to a different meal-kit service. If you’re unsure, pause first—you can always cancel later without penalty.

Alternatives to Blue Apron

If you’re canceling because of cost, variety, or delivery issues, consider other meal-kit services like HelloFresh, Home Chef, or Sunbasket. Some offer similar plans with different menu rotations, pricing, or dietary options. Also consider local grocery delivery services or simply buying ingredients yourself—meal kits are convenient but often more expensive per serving than cooking from scratch.

Frequently Asked Questions

Can I cancel Blue Apron online?

Yes, you can cancel through the website by going to Account Settings and selecting “Pause or Cancel.” The option is not always available in the mobile app, so use a web browser if you have trouble.

Will I get a refund if I cancel?

Only if you cancel before the billing deadline and haven’t been charged. If you were charged for a box that hasn’t shipped yet, you may be able to get a refund by contacting support quickly. Once a box ships, it’s generally non-refundable.

How do I skip a week instead of canceling?

Log in to your account, go to your upcoming deliveries, and select “Skip” for the week you want to skip. You can skip multiple weeks in advance. Skipping is free and doesn’t affect your subscription.

What is Blue Apron’s cancellation phone number?

The phone number is listed on the Blue Apron website under “Contact Us.” It’s typically available during business hours. You can also use the live chat or email support if you prefer not to call.

Can I cancel after I’ve already been charged?

Yes, you can cancel your subscription, but you won’t be refunded for the current box unless it hasn’t shipped and you contact support immediately. You’ll stop future charges.

How long does it take to cancel?

Online cancellation takes about 2 minutes if you follow the steps. You’ll see a confirmation screen and receive an email. If you need to call, it may take longer depending on hold times.

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