Wondering if you can cancel your Trunk Club subscription? Yes, you can cancel your Trunk Club membership at any time, but the exact steps depend on how you signed up. This article explains the cancellation process, what happens to your account, and what to consider before you cancel.
What Is Trunk Club?
Trunk Club is a personal styling service owned by Nordstrom. It sends you a curated box of clothing and accessories—called a “trunk�—based on your style profile. You only pay for what you keep, and there’s a $25 styling fee that gets credited toward anything you buy. The service is available for men and women, and you can schedule trunks as often or as rarely as you like.
How to Cancel Trunk Club Online
The easiest way to cancel is through the Trunk Club website. Here’s the step-by-step process:
- Log in to your account at trunkclub.com.
- Click on your name or profile icon in the top right corner.
- Select “Account Settings� or “Membership.�
- Look for the “Cancel Membership� option and follow the prompts.
- Confirm the cancellation when asked.
After you cancel, you’ll receive a confirmation email. If you don’t see the option, you may need to contact customer service directly.
How to Cancel via Customer Service
If you can’t find the cancellation option online, or if you prefer to talk to a person, you can call Trunk Club’s customer service line. The number is available on their website under “Contact Us.� You can also email or use the live chat feature. Be prepared to verify your account details and state that you want to cancel. The representative will process the cancellation and send you a confirmation.
What Happens After You Cancel?
Once you cancel, your scheduled trunks are canceled, and you won’t be charged any future styling fees. If you have a trunk in progress, you can still return it or purchase items before the return deadline. Your style profile and order history are typically saved, so if you decide to rejoin later, you can pick up where you left off. However, any unused styling credits or promotional discounts may be forfeited, so check your account before canceling.
Common Reasons to Cancel
People cancel Trunk Club for various reasons. Some find the $25 styling fee too high, especially if they don’t keep anything. Others feel the clothing doesn’t match their style or size, or they receive too many trunks and want to pause instead. If you’re on the fence, consider pausing your membership instead of canceling—this lets you skip a month or two without losing your profile.
Alternatives to Canceling
If you’re not ready to fully cancel, here are a few options:
- Pause your account – Skip a month or two without canceling.
- Change your frequency – Set trunks to arrive every 3, 6, or 12 months instead of monthly.
- Update your style profile – If the clothes aren’t matching, tweak your sizes, brands, and price range to get better picks.
These options let you keep the service without the commitment.
Frequently Asked Questions
Can I cancel Trunk Club at any time?
Yes, you can cancel anytime. There’s no contract or minimum commitment. Your membership stays active until the end of the current billing period, but you won’t be charged again after that.
Do I get a refund if I cancel?
If you’ve already paid the $25 styling fee for a trunk that hasn’t shipped yet, you may receive a refund. Once a trunk is in transit, the fee is usually non-refundable, but you can still return the items for a full refund of any purchases.
Will I lose my style profile if I cancel?
No, your profile is saved. If you rejoin later, you can use the same profile and order history. However, any promotional credits or referral bonuses may expire, so check the terms.
Can I cancel through the Nordstrom app?
Trunk Club is a separate service from Nordstrom, so you’ll need to cancel through your Trunk Club account, not the Nordstrom app. The process is the same as described above.
What if I have a trunk on the way when I cancel?
Your trunk will still arrive, and you can keep or return items as usual. The return deadline is typically 10 days after delivery. You won’t be charged any additional styling fees after cancellation.
Final Thoughts
Canceling Trunk Club is straightforward, but it’s worth reviewing your account for any unused credits or scheduled trunks first. If you’re unsure, try pausing instead—it gives you flexibility without losing your profile. Whatever you decide, the process is quick and you can always come back later.
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