Elden Ring Connection Error: Fixes That Work

If you are seeing an “Elden Ring connection error” message, it usually means the game cannot reach the online servers or your network is blocking the connection. This guide explains the most common causes and the step-by-step fixes that resolve the issue for most players, from checking server status to adjusting your router settings.

What Causes Connection Errors in Elden Ring

Elden Ring requires a stable internet connection for online features like co-op, invasions, and messages. Connection errors can appear at launch, during gameplay, or when trying to summon. The causes fall into a few broad categories:

• Server-side issues: FromSoftware’s servers may be down for maintenance or experiencing high traffic.
• Network configuration: Your router, firewall, or ISP may be blocking the game’s ports or using a strict NAT type.
• Local software conflicts: Antivirus programs, VPNs, or background downloads can interfere with the connection.
• Game files or cache: Corrupted game files or a stale cache can cause connectivity problems.

Check Server Status First

Before changing any settings, verify whether the Elden Ring servers are online. FromSoftware does not always post a public status page, but you can check the official Bandai Namco support account on social media or look at community forums. If the servers are down, the only fix is to wait. Server maintenance typically happens during off-peak hours and lasts a few hours.

Restart Your Network and Console/PC

A simple restart resolves many temporary glitches. For a full network reset:

1. Turn off your console or PC.
2. Unplug your router and modem from power.
3. Wait at least 30 seconds.
4. Plug the modem back in, wait for it to fully boot, then plug in the router.
5. Once the internet is back, start your device and launch Elden Ring.

This clears the DNS cache and re-establishes the connection. If you are on Wi-Fi, try a wired Ethernet connection instead—it is more stable and avoids wireless interference.

Adjust Your NAT Type and Port Forwarding

Elden Ring works best with an open or moderate NAT type. A strict NAT (Type 3 on PlayStation, Strict on Xbox) can prevent matchmaking and cause connection errors. To check your NAT type on console, go to network settings. On PC, you can check via the Xbox Game Bar or Windows settings.

If your NAT is strict, enable UPnP on your router, or manually forward the following ports to your device’s IP address:

• TCP: 27015, 27036
• UDP: 27015, 27031-27036

These are the ports used by Steam and the game’s multiplayer. The exact steps vary by router, but you’ll log into your router’s admin page (usually at 192.168.1.1 or 192.168.0.1) and find the port forwarding section. After forwarding, restart the game.

Disable VPN, Antivirus, and Firewall Interference

VPNs and security software can block Elden Ring’s connection. If you use a VPN, turn it off before launching the game. For Windows Defender Firewall, allow Elden Ring through:

1. Open Windows Security and select “Firewall & network protection.”
2. Click “Allow an app through firewall.”
3. Click “Change settings” and then “Allow another app.”
4. Browse to the Elden Ring executable (eldenring.exe) and add it, ensuring both Private and Public boxes are checked.

If you use third-party antivirus, add the game folder to its exceptions list. Also, pause any large downloads or cloud syncs that might saturate your bandwidth.

Verify Game Files and Clear Cache

Corrupted or missing game files can cause connection errors. On Steam, right-click Elden Ring in your library, select Properties > Installed Files > Verify integrity of game files. On PlayStation, you can rebuild the database in Safe Mode (but this is a more drastic step). On Xbox, you can clear the cache by restarting the console.

Clearing the DNS cache on PC can also help. Open Command Prompt as administrator and type ipconfig /flushdns, then press Enter.

Change DNS to a Public Server

Sometimes your ISP’s DNS is slow or unreliable. Switching to a public DNS like Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare’s (1.1.1.1) can improve connectivity. On Windows, go to Network Settings > Change adapter options, right-click your connection, select Properties, then Internet Protocol Version 4 (TCP/IPv4) and enter the DNS addresses. On console, you can set it in the network settings manually.

Frequently Asked Questions

Why do I get “Connection error” when trying to summon a friend?

This is often due to a NAT type mismatch or a temporary server hiccup. Make sure both players are on a stable connection, have the same password, and are in the same region. Restarting the game and checking server status are the quickest fixes.

Can I play Elden Ring offline to avoid connection errors?

Yes, you can play offline by selecting “Play Offline” on the title screen. This disables all online features but lets you play the full game without any connection issues. Your save file will remain separate from online mode.

Does a wired connection really help?

Yes, Ethernet is more stable than Wi-Fi and reduces packet loss and latency. If you are experiencing frequent disconnects, switching to a wired connection can significantly improve stability.

Is there a way to fix connection errors on PS5 specifically?

On PS5, ensure the system software is updated, set the console to not enter rest mode during gameplay, and check your network settings for a NAT type. You can also try rebuilding the database in Safe Mode if the issue persists.

Why does the error happen only at certain times of day?

This usually indicates server congestion or ISP throttling during peak hours. Try playing at off-peak times, or contact your ISP if the issue is consistent.

Will reinstalling the game fix the connection error?

Reinstalling can help if the issue is due to corrupted files, but it is a last resort. Try verifying files first, as that is less time-consuming and often resolves the problem.

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