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06 Numbers and Powers

Data Center Power, Cooling & Reliability Checks

Card No. 06·15887 · Updated · Standard formula, shown below

Before signing a data center lease, you need to verify that the facility can actually deliver the power density, cooling capacity, and uptime your equipment demands. This guide walks you through the key technical checks—from electrical redundancy to cooling headroom—so you can compare sites objectively and avoid costly surprises after move-in.

What You’ll Need

  • Your current and projected IT load in kilowatts (kW) per rack and total facility load
  • Rack power requirements (voltage, phase, plug types, and number of outlets)
  • Cooling requirements: total heat load in kW or BTU/hr, and your inlet air temperature target
  • Uptime requirement (e.g., 99.9% or 99.99%) and any compliance standards (e.g., SOC 2, ISO 27001)
  • A copy of the lease agreement and service level agreement (SLA) for review
  • Your own checklist printed out (or a tablet) for taking notes during the tour

Step-by-Step

  1. Define your requirements first. Calculate your total IT load in kW (sum of all server nameplate ratings, but use realistic measured values if available). Also estimate per-rack density (e.g., 5 kW/rack vs. 15 kW/rack). This gives you a baseline to compare against each facility.
  2. Review the facility’s electrical architecture. Ask for a one-line diagram showing utility feed, generators, UPS, and distribution. Verify the redundancy level (N, N+1, 2N, 2N+1). For N+1, confirm that the +1 component is truly independent (e.g., a separate generator or UPS module).
  3. Check generator fuel capacity and testing. Ask how many hours the generators can run at full load on a full tank. Confirm they have a fuel contract and test schedule (typically monthly with load bank testing quarterly). If the facility relies on diesel, check on-site storage and refueling agreements.
  4. Inspect the UPS systems. Look at the UPS modules (typically static double-conversion). Ask about battery type (VRLA, lithium-ion) and expected runtime at full load (usually 5–15 minutes). Check if the UPS is sized for your load plus headroom (ideally at least 80% loaded max).
  5. Verify power distribution to your racks. Ask about the voltage (208V, 415V, etc.), phase (single or three), and the type of power whips or busways available. Confirm the number of circuits per rack and whether they are redundant (A/B feeds). Check that your equipment plugs will match their outlets or that adapters are allowed.
  6. Assess cooling capacity and redundancy. Ask about the total cooling capacity in tons or kW and the redundancy (N+1 for CRAC/CRAH units). Check the type of cooling: air-cooled, chilled water, or liquid cooling. For high-density racks, ask if they support liquid cooling or in-row cooling.
  7. Check airflow management. Look for hot/cold aisle containment. Ask if the facility uses raised floor with perforated tiles or overhead ducts. Verify that the cooling system can maintain your required inlet temperature (typically 18–27°C / 64–80°F) at your planned density.
  8. Review the monitoring and control systems. Ask about Building Management System (BMS) and Data Center Infrastructure Management (DCIM). Confirm they monitor temperature, humidity, power, and alarms. Ask who gets alerted and how fast the response team reacts.
  9. Inspect physical security. Check for CCTV coverage, biometric access, mantraps, and security guards. Ask about visitor policies and how they handle tailgating. Verify that your cages/cabinets have individual locks and that access logs are kept.
  10. Ask about maintenance and change management. Find out how often they take systems offline for maintenance (e.g., UPS maintenance bypass). Ask if they provide advance notice for any maintenance that could impact your equipment. Check if they have a change management process that requires approval.
  11. Review the SLA and lease terms carefully. Look for uptime guarantees (e.g., 99.9% power availability) and what credits you get if they fail. Check the response times for maintenance requests and emergency support. Also review the escalation process and penalties for downtime.
  12. Visit the facility on a hot day. If possible, tour when outdoor temperatures are high to see how the cooling system copes. Ask to see the generator test logs and any recent incident reports. Talk to existing tenants about their experience.

Common Mistakes

  • Ignoring power density limitations. A facility may offer 5 kW/rack but you need 10 kW. Always verify per-rack capacity, not just total facility power.
  • Assuming all redundancy is equal. N+1 is not the same as 2N. N+1 means one extra component; 2N means two fully independent paths. Know the difference.
  • Overlooking cooling for high-density racks. If you have >10 kW/rack, traditional raised floor cooling may not suffice. Check for liquid cooling or in-row units.
  • Not checking the UPS battery condition. Old batteries may not hold the stated runtime. Ask for battery test reports.
  • Forgetting about maintenance windows. Even with redundancy, maintenance may require taking one path offline. Ask how often and how long these windows last.
  • Not reading the SLA fine print. Some SLAs exclude downtime caused by weather, utility outages, or force majeure. Make sure you understand what is covered.

Tips

  • Bring a power meter or ask for a load test on a sample rack to see actual voltage and frequency stability.
  • Ask for the facility’s PUE (Power Usage Effectiveness) over the past year. A PUE above 1.5 may indicate inefficiency that could affect your power costs.
  • Check if the facility has a dedicated power path for your cage, not shared with other tenants that could overload the circuit.
  • Ask about the generator fuel type and whether they have a contract with a fuel supplier for emergency deliveries.
  • Look for a facility that offers remote hands and monitoring services, so you can have them check on your equipment if you are not local.

Troubleshooting

What if the facility cannot meet your power density?

Ask if they can upgrade the power distribution to your racks (e.g., add more circuits or higher amperage). If not, consider splitting your deployment across two facilities or reducing per-rack density by spreading equipment.

What if the cooling is insufficient?

Ask about supplemental cooling options like in-row or rack-mounted coolers. Some facilities allow you to install your own cooling units at your cost. If not, you may need to lower your density or choose a different site.

What if the facility has a history of outages?

Ask for the actual uptime statistics for the past 12–24 months. If they are below your requirement, ask for an explanation and any corrective actions. If you are not satisfied, walk away.

What if the SLA does not guarantee the uptime you need?

Negotiate a custom SLA with higher uptime and penalties. If they refuse, consider whether you can accept the risk or if you need a higher-tier facility.

What if you notice red flags during the tour?

Trust your instincts. If you see unlabeled cables, dirty equipment, or staff who cannot answer basic questions, that is a sign of poor management. Move on to another provider.

Frequently Asked Questions

Q: What is the difference between N+1 and 2N redundancy?
N+1 means you have one extra component (like an extra UPS module) to cover a failure. 2N means you have two completely independent systems, each capable of handling the full load. 2N is more reliable but costs more.

Q: How much cooling capacity do I need per rack?
A rule of thumb is that for every 1 kW of IT load, you need about 3,412 BTU/hr of cooling. So a 10 kW rack needs about 34,120 BTU/hr. But also consider the room’s total heat load.

Q: Can I bring my own cooling equipment?
Some facilities allow it, but many do not because it can affect the overall cooling balance. Ask in advance and get it in writing.

Q: How do I verify the facility’s uptime claims?
Ask for audited uptime reports or third-party certifications like Uptime Institute Tier certification. Also check if they have had any major incidents in the past year.

Q: What is a reasonable PUE?
For a modern data center, a PUE of 1.2–1.5 is considered good. Anything above 1.5 may indicate inefficiency, but it depends on the facility’s age and location.

Q: Should I worry about the distance to the nearest generator?
No, but you should worry about the fuel supply and the generator’s runtime. A generator that is far away but well-maintained is fine.

Related

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