How to Backup Viber: Full Guide

Backing up your Viber chat history protects your messages, photos, and videos from being lost when you switch phones, reinstall the app, or encounter a device problem. This guide explains how to create a Viber backup on both Android and iPhone, covering local backups, Google Drive, and iCloud, and how to restore your data when needed.

What You’ll Need

Your phone with Viber installed and logged in.
For Android: a Google account linked to your device (for Google Drive backup).
For iPhone: an Apple ID signed into iCloud (for iCloud backup).
Enough free storage space in your cloud account or on your device for the backup file.
Stable internet connection (Wi-Fi recommended for large backups).

Step-by-Step

On Android

Open Viber on your Android phone.
Tap the More icon (three dots) at the bottom right.
Go to Settings → Account → Viber Backup.
You’ll see options for Google Drive and Local Backup. To back up to Google Drive, tap Back Up to Google Drive. If you prefer a local copy, tap Back Up Now under Local Backup.
Choose the frequency for automatic backups (e.g., Daily, Weekly, Monthly) if you want them.
Wait for the backup to complete. You’ll see a confirmation with the time and size of the backup.
To restore later, reinstall Viber, verify your number, and you’ll be prompted to restore from Google Drive or local backup.

On iPhone

Open Viber on your iPhone.
Tap the More tab (three dots) at the bottom right.
Select Settings → Account → Viber Backup.
Tap Back Up Now to create an immediate iCloud backup. You can also enable Automatic Backup and choose a frequency.
Wait for the backup to finish. It will show the date and time of the last backup.
To restore, reinstall Viber, verify your number, and follow the prompt to restore from iCloud.

Common Mistakes

Not checking storage space: If your Google Drive or iCloud is full, the backup will fail. Check your available space before starting.
Using the same account for different numbers: Viber backups are tied to your phone number. If you change numbers, the backup won’t be accessible with the new number.
Ignoring the “Local Backup” on Android: Local backups are stored on your device’s internal storage and can be lost if you wipe the phone. Use Google Drive for a safer cloud copy.
Not waiting for the backup to finish: Closing the app or switching to airplane mode mid-backup can corrupt the file.
Restoring on a different platform: You can’t restore an Android backup to an iPhone or vice versa. The backup is platform-specific.

Tips

Set automatic backups to weekly or monthly to keep your data fresh without manual effort.
Before switching phones, do a manual backup right before you start the transfer.
On Android, you can also copy the local backup folder (usually in Internal Storage/Viber/) to a computer or external drive for extra safety.
If you have sensitive chats, remember that Viber backups are encrypted, but they’re only as secure as your cloud account. Use strong passwords and two-factor authentication.
Keep your Viber app updated to ensure backup features work correctly.

Troubleshooting

Backup fails or gets stuck

Check your internet connection. A weak signal can cause the backup to hang.
Free up space in your cloud account or on your device.
Restart the Viber app or your phone, then try again.
Ensure you’re signed into the correct Google account or Apple ID.

Restore doesn’t work

Make sure you’re using the same phone number that created the backup.
On Android, if you’re restoring from local backup, the file must be in the correct folder (Viber/Backups).
If the restore prompt doesn’t appear, uninstall and reinstall Viber, then verify your number again.
For iCloud, check that you have enough iCloud storage and that Viber has permission to access iCloud in your iPhone settings.

Backup is too old

If your last backup is older than expected, check your automatic backup settings—they might be off or set to a long interval.
Manually trigger a backup before you rely on it.

Frequently Asked Questions

Can I backup Viber without cloud services?

Yes, on Android you can create a local backup that saves to your device’s storage. However, this backup is not stored online and will be lost if you reset your phone or the file is deleted.

How long does a Viber backup take?

It depends on the size of your chat history and your internet speed. Small backups can take seconds, while large ones with many media files may take several minutes.

Can I restore a Viber backup from Android to iPhone?

No. Viber backups are platform-specific. An Android backup cannot be restored on an iPhone and vice versa.

Are Viber backups encrypted?

Yes, Viber encrypts your backup files. They are stored in your cloud account (Google Drive or iCloud) with encryption, and you can only restore them with your Viber account and phone number.

What happens if I uninstall Viber without backing up?

Your chat history will be lost unless you have an existing backup in the cloud. The app will prompt you to back up before uninstalling, but if you skip it, you’ll need to restore from the last backup you made.

Can I choose which chats to backup?

No, Viber backs up your entire chat history, including all messages and media. You cannot select individual chats for backup.

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