Canceling Duolingo Plus stops the next subscription renewal; it usually does not end access immediately. The cancellation method depends on where you started the subscription, so first check whether you paid through Apple, Google Play, or Duolingo’s website.
What You’ll Need
- Access to the Apple Account, Google Account, or Duolingo account used to subscribe.
- A device with an internet connection, or a browser for the website route.
- If you are unsure where you subscribed, check your email receipts or the subscription settings on your devices before canceling.
Step-by-Step
- Find the billing provider. Search your email for a Duolingo subscription receipt, or check your bank or payment statement for the merchant. Also look in your Apple or Google subscription list. The provider that bills you controls cancellation; deleting the Duolingo app or account does not cancel a subscription.
- If you subscribed on an iPhone or iPad, open Apple subscriptions. Open the device’s Settings, tap your name, then tap Subscriptions. Select Duolingo. If Duolingo is not listed, check that you are signed in to the Apple Account used for the purchase, or try the Google Play and website instructions below.
- Cancel through Apple. Tap Cancel Subscription or Cancel Free Trial, then confirm if prompted. If there is no cancel option and you see an expiration date or a message that the subscription has ended, it may already be canceled. Apple’s wording and screens can vary slightly by software version.
- If you subscribed on Android, open Google Play. Open the Google Play Store and make sure you are using the Google Account that made the purchase. Tap your profile picture, choose Payments & subscriptions, then Subscriptions. Select Duolingo.
- Cancel through Google Play. Tap Cancel subscription, follow the prompts, and select a reason if requested. Confirm the cancellation. If you cannot find Duolingo, switch to any other Google Accounts on the device and check their subscription lists.
- If you subscribed on Duolingo’s website, use a browser. Sign in at Duolingo.com with the account that has the paid plan. Open your profile or account settings and look for Manage subscription or the subscription-management link. Follow it to the billing page, choose the cancellation option, and confirm. The labels and page layout may change, so follow the current billing page rather than relying on an old screenshot.
- Check that cancellation took effect. Return to the same subscription-management screen and look for a canceled status or an end date instead of a next renewal date. Save the confirmation email or take a screenshot for your records. You can generally keep Plus benefits until the displayed paid-through date.
Common Mistakes
- Uninstalling Duolingo instead of canceling. Removing the app does not stop billing. Cancel through the provider that handles the subscription.
- Canceling in the wrong account. A subscription may be linked to a different Apple Account, Google Account, or Duolingo login. Check each account you may have used.
- Assuming deleting your Duolingo account cancels payment. Account deletion and subscription cancellation are separate actions. Cancel the subscription first, then decide whether you also want to delete the account.
- Stopping after tapping the first cancel button. Some services show retention offers or additional confirmation screens. Continue until you see confirmation or a canceled status.
- Waiting until after renewal. Cancellation generally prevents a future renewal; it may not reverse a payment that has already been processed. Check the renewal date and the billing provider’s refund process if you were charged.
Tips
- Cancel from the same provider where you originally subscribed. Paying through Apple or Google Play usually means the subscription will not appear in Duolingo’s website billing controls.
- Canceling a free trial may end access immediately, depending on the provider’s terms. Check the confirmation screen and displayed end date before proceeding.
- Keep the cancellation confirmation and note the date. If a later charge appears, these details can help you contact the right support team.
- If you use a family or group plan, the person who purchased or manages it may need to cancel it. Canceling your own app access may not stop the manager’s subscription.
- You can usually continue using Duolingo’s free features after Plus ends. Your learning progress is associated with your account, not with keeping the paid plan active.
Troubleshooting
Duolingo is missing from Apple or Google subscriptions: Confirm you are signed in to the account that paid. Search for purchase receipts, check other accounts, and see whether the subscription was bought on Duolingo’s website. A subscription managed by a school, family organizer, or other provider may not appear in your personal store account.
The website has no cancellation option: Sign out and back into the Duolingo account used for the purchase, then reopen account settings in a browser. If the billing page identifies Apple or Google as the provider, cancel in that store instead. If it still appears to be a direct website subscription, contact Duolingo Support and include the account email and relevant receipt details; do not send full payment-card information.
You canceled but received another charge: Check whether the charge is for a different account, plan, or renewal date, and verify the status with the billing provider. Contact Apple, Google Play, or Duolingo Support according to who processed the payment. Cancellation and refund requests are separate, and a refund is not guaranteed.
You cannot access the account or device: Recover access to the Apple or Google Account that manages billing, or use that provider’s subscription support. For a direct Duolingo subscription, try account recovery or contact Duolingo Support. Do not assume that closing an email account or removing a payment method cancels the plan.
Frequently Asked Questions
Will I lose Plus immediately after canceling?
Usually, paid access continues until the end of the current billing period. A free-trial cancellation or a provider-specific rule may end access sooner, so check the date shown after cancellation.
Can I cancel Duolingo Plus in the app?
The app may direct you to subscription settings, but cancellation is controlled by the provider that billed you. Use Apple Subscriptions, Google Play Subscriptions, or Duolingo’s website billing page as applicable.
Does canceling delete my Duolingo account or progress?
No. Canceling the paid plan is separate from deleting your account. Your account and learning progress generally remain available, including through free features.
Can I get a refund after canceling?
Canceling prevents eligible future renewals but does not automatically refund a payment already taken. Submit any refund request to the provider that processed the charge; its rules determine the outcome.
What if I do not remember how I subscribed?
Check email receipts and the subscription lists for every Apple or Google Account you may use. If it is not listed there, sign in to Duolingo on the web and inspect the account’s subscription-management page.
Can I restart Plus later?
In most cases, you can subscribe again through Duolingo or an available app-store option. Check the plan and renewal details shown at that time before confirming.
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