This guide walks you through canceling your X Premium (formerly Twitter Blue) subscription on both mobile and desktop, and shows you how to confirm the cancellation so you don’t get charged again. You’ll also learn how to remove your payment method as a safety net.
What You’ll Need
- Access to the X account that has the Premium subscription.
- The password for that account (or a saved login).
- If you subscribed through Apple or Google, you’ll need access to that app store account.
Step-by-Step
On the X Website (Desktop)
- Go to x.com and log in to your account.
- Click More in the left sidebar (the three-dot icon or the “More” text).
- Select Premium from the menu.
- Click the Manage Subscription button (or your profile icon in the top right of the Premium page).
- Click Cancel subscription.
- Follow the prompts to confirm. X may ask you to choose a reason; pick one and click Continue, then Cancel.
- You’ll see a confirmation screen. Make sure it says your subscription ends on the current billing date, not that it renews.
On the X Mobile App (iOS/Android)
- Open the X app and tap your profile picture in the top left.
- Tap Premium (or Blue if you haven’t updated).
- Tap Manage Subscription.
- Tap Cancel subscription and confirm.
If You Subscribed Through Apple App Store
- Open Settings on your iPhone/iPad.
- Tap your name at the top, then Subscriptions.
- Find X Premium and tap it.
- Tap Cancel Subscription and confirm.
If You Subscribed Through Google Play
- Open the Google Play Store app.
- Tap your profile icon (top right) and select Payments & subscriptions.
- Tap Subscriptions.
- Find X Premium and tap Cancel.
Common Mistakes
- Only logging out of X – Logging out does not cancel the subscription; you must go through the cancellation flow.
- Deleting the X app – Deleting the app does not stop the billing. The subscription remains active until you cancel it.
- Ignoring the confirmation – If you don’t see a screen that says “Your subscription is canceled,” the cancellation didn’t complete.
- Forgetting about the app store – If you subscribed via Apple or Google, canceling on X’s website won’t work. You must cancel through the app store.
Tips
- Cancel right after renewal – If you cancel after your renewal date, you’ll still have access for the full period you paid for. You won’t get a refund, but you also won’t be charged again.
- Use a virtual card or prepaid card – For future subscriptions, consider using a virtual card number that you can lock or delete to prevent unwanted charges.
- Remove your payment method – After canceling, go to your X account settings and remove your credit card or PayPal to ensure no accidental charges.
- Set a reminder – If you’re not sure you canceled, put a reminder on your calendar for the day before your renewal date to check.
Troubleshooting
You don’t see the “Manage Subscription” option
- Make sure you’re logged into the account that actually has Premium. If you have multiple accounts, check each one.
- If you subscribed through Apple or Google, the option may not appear on X’s site. Go to the app store subscription page instead.
Cancellation fails with an error message
- Try a different browser or the mobile app.
- Clear your browser cache and cookies, then try again.
- If the error persists, contact X Support through the Help Center. Provide your username and a screenshot of the error.
You’re still charged after canceling
- Check your email for a cancellation confirmation. If you don’t have one, the cancellation didn’t go through.
- If you canceled through the app store, check that the subscription is listed as “expired” or “canceled” there.
- If you were charged within 24 hours of canceling, it might be a final charge for the period you already used. If it’s a new charge after the cancellation date, contact your bank or card issuer to dispute, and contact X Support.
Frequently Asked Questions
Will I get a refund if I cancel early?
No. X Premium is non-refundable. You’ll retain access until the end of your current billing period, but you won’t be charged again.
Can I cancel from the X app on my phone?
Yes, but if you subscribed through Apple or Google, you must cancel through those stores’ subscription settings, not the X app itself.
How do I know if my cancellation went through?
You should receive an email confirmation from X (or from Apple/Google if you subscribed through them). You can also check your subscription status in your account settings.
What happens to my verified badge after canceling?
You’ll lose the blue checkmark and other Premium features at the end of your current billing period. Your account will revert to a normal free account.
Can I re-subscribe later?
Yes, you can resubscribe at any time by going to the Premium page and choosing a plan.
I subscribed through a third-party (like a carrier or promo). How do I cancel?
You’ll need to cancel through that third party. Check the original signup email or contact the carrier’s support. X Support can also help if you’re unsure.
Related
Method: the standard formula for this calculation, rounded as each result states. See how the calculators work or report an error.
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