Sign Out of Prime Video on Your TV or Deregister It

Signing out of Prime Video stops the app on your TV from using your Amazon account; deregistering removes that TV from the account’s registered devices. Use sign-out for a quick change of viewer, or deregister if you no longer use the TV or cannot sign out from it. You may need access to your Amazon account to remove a device remotely.

What You’ll Need

Your TV remote and access to the Prime Video app, if you are signing out on the TV.
The Amazon account used to register the TV, if you are deregistering it online.
A phone, tablet, or computer with an internet connection for the remote method.

Step-by-Step

Open Prime Video on your TV. Use the television’s app launcher or Home screen to start Prime Video. If you have multiple profiles, you do not need to switch profiles first: profiles are part of the account and switching profiles does not sign the account out.
Look for the app’s settings or account menu. Depending on the TV and app version, select the gear icon, a profile icon, or the menu option labelled Settings. Some versions put account controls under My Stuff or a side navigation menu. Use the TV remote to open the menu and look for an option that clearly relates to signing out or account registration.
Choose the sign-out option if you only want to end the session. Select Sign Out, Log Out, or similarly worded wording if it appears. Confirm the choice if prompted. The app should return to a sign-in or device-registration screen. The exact label and menu location vary by device, so do not assume that a profile switch or closing the app has signed you out.
If there is no sign-out option, check for device deregistration. In the same settings or account menu, look for Deregister or Deregister Device. This disconnects the TV from the Amazon account rather than merely changing the active profile. Read the confirmation prompt before proceeding; the app may ask you to sign in again to use Prime Video on that TV.
Confirm that the TV is no longer signed in. Return to the app’s home screen or close and reopen it. If it asks you to register or sign in, the change has taken effect. If it opens directly into an account’s profiles or playback screen, you may still be signed in.
Deregister remotely if you cannot use the TV. On a phone or computer, open Amazon’s website and sign in to the same Amazon account used on the TV. Go to Account & Lists, then Manage Your Content and Devices. Open the Devices tab and locate the TV or streaming device. Select it, choose Deregister, and confirm. The page layout and labels can vary, but the relevant controls are under device management.
Check the device list after remote removal. Refresh the Devices page and confirm that the TV is no longer listed as registered, if the page provides that status. Then open Prime Video on the TV when convenient. It should ask for registration or sign-in. A device that is offline may not update immediately, so allow it to connect to the internet and check again.
Sign out of the correct Amazon account if necessary. If you cannot find the TV in the device list, check which Amazon account is currently open in your browser. A household may have more than one account, and devices registered to another account will not appear in the current account’s list.

Common Mistakes

Switching profiles instead of signing out. A Prime Video profile separates recommendations and watch history, but it remains inside the same Amazon account. Use the account or device controls to sign out or deregister.
Removing the wrong device. Device names may be generic or unfamiliar. Check the device details and compare them with the TV or streaming device you intend to remove. Do not deregister devices you still rely on unless you mean to disconnect them.
Expecting deregistration to cancel a subscription. Removing a TV from the account does not cancel Prime membership or a separate Prime Video subscription. Manage subscriptions through the account’s membership or subscription settings.
Assuming uninstalling the app signs you out. Removing Prime Video from the TV does not necessarily remove its registration from your Amazon account. Use the app’s account controls or the Amazon device-management page.
Using a different Amazon account online. If the TV is absent from the list, first verify the account email or account profile. Deregistering from the wrong account will not affect the TV.

Tips

Choose Sign Out when you are temporarily switching accounts or viewers and want a simple local exit. Choose Deregister when you are giving away, selling, or no longer using the TV.
If you are selling or giving away the TV, deregister Prime Video and also follow the TV manufacturer’s instructions for removing personal accounts or performing a factory reset. A factory reset affects the whole TV, not just Prime Video.
Keep your Amazon password private. If another person needs Prime Video, sign out and let them register their own account rather than sharing your login.
After deregistering, allow the TV to connect to the internet before checking its status. Remote changes may not appear on a device that is powered off or disconnected.

Troubleshooting

You cannot find Sign Out: Check the Prime Video app’s settings, account, profile, or navigation menu. Menu names differ across TVs and app versions. If the app has no sign-out control, use its Deregister option if available, or remove the TV through Amazon’s device-management page.

The TV is missing from Manage Your Content and Devices: Confirm that you are signed in to the Amazon account used to register Prime Video on the TV. Check the device list carefully; a streaming player connected to the TV may appear under its own name rather than the television’s model. If it still is not listed, use the app’s on-device deregistration option.

The app still opens without asking you to sign in: Confirm that you selected the final confirmation button, then close and reopen Prime Video. Restart the TV and reconnect it to the internet. If the TV was deregistered remotely while offline, it may not reflect the change until it reconnects.

The remote page will not load or the change fails: Refresh the page, sign in again, or try another browser or device. Check your internet connection and verify that you are using the account’s device-management area rather than subscription settings. You can also retry from the TV when the app is working.

You are concerned someone else can still use the account: Deregister the TV from the correct account. If you think the account password is known to someone else, change it through Amazon’s account security settings and review the account’s security options. Do not rely on deleting the app alone.

Frequently Asked Questions

Does signing out of Prime Video on my TV sign me out of Amazon everywhere?
No. It signs out or disconnects Prime Video on that TV; it does not automatically sign you out of every Amazon app, website, or device.

Is deregistering the same as signing out?
They both stop that device from using the registered account, but deregistration removes the device’s association with the account. Sign-out is generally a local session exit. The wording and behavior can vary by device.

Can I deregister a TV without its remote?
Usually, yes. Sign in to the relevant Amazon account on a phone or computer and use Manage Your Content and Devices to remove the registered TV or streaming device.

Will deregistering delete my watch history or cancel Prime?
Deregistering a device does not, by itself, cancel a membership or subscription. Watch history and other account data are associated with the account, not simply stored as a TV sign-out setting.

Can I register the TV again later?
Yes. Open Prime Video on the TV and follow the sign-in or registration instructions shown in the app. You may need to enter account details or use a registration code.

What should I do before giving away my TV?
Deregister Prime Video and remove other personal accounts using the TV maker’s instructions. If you want to erase the TV’s settings and data, use its factory-reset procedure as a separate step.

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