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06 Numbers and Powers

Turn Off AI Training in Popular Chatbots

Card No. 06·26134 · Updated · Standard formula, shown below

Turning off AI training and data sharing can stop some chatbot conversations from being used to improve models, but it does not erase past chats or prevent all service processing. Before changing settings, sign in to each account you use and check whether you need to export or delete existing conversations separately.

What You’ll Need

  • Access to the chatbot account, or its mobile app with you signed in.
  • A few minutes to check privacy or data-control settings for each service.
  • Any organization’s instructions if you use a work or school account; its administrator may control the options.

Step-by-Step

  1. Check the account you are changing. Open the chatbot’s official app or website and confirm the signed-in email or profile. Settings are usually account-specific, so changing a personal account will not necessarily change a work, school, or second account.
  2. For ChatGPT, open Data Controls. In ChatGPT, select your profile menu, then choose Settings and Data Controls. Turn off Improve the model for everyone. The wording and layout may vary by app or change over time. OpenAI says the choice applies to your account across devices. You can still keep chat history; this setting is not the same as deleting conversations.
  3. Review ChatGPT’s Temporary Chat option separately. For a conversation you do not want in chat history or used to improve models, start a Temporary Chat using the option near the chat composer. Temporary Chats are not saved in history and are not used for model improvement, but OpenAI may retain a copy for a limited period for safety purposes. Do not treat this as a promise of immediate erasure.
  4. For Google Gemini, check Activity controls. In Gemini, open Settings & help and look for Activity or Gemini Apps Activity, then choose the available option to turn activity off. Google’s menu labels and available controls can differ by account, region, or product changes. Review the explanatory text on the screen: turning activity off may affect saved activity and product features, and some conversations may still be retained or reviewed for service and safety purposes.
  5. For Microsoft Copilot, review privacy settings. Open the Copilot profile or account menu and choose Settings or Privacy. Look for controls concerning model training, personalization, or conversation history, and turn off the options you do not want. Copilot features and controls differ between consumer Copilot, Microsoft 365, and work or school accounts. If there is no training toggle, check the account’s privacy dashboard or ask the organization’s administrator rather than assuming the setting is off.
  6. For Claude, use Privacy settings. Open your profile menu, go to Settings, then Privacy. Review the setting for allowing conversations to be used to improve Claude and switch it off if available. Anthropic’s labels and policies can change; read the on-screen description, including any exceptions for safety review or feedback you submit.
  7. Check other chatbots individually. Find Settings, Privacy, Data controls, or Training in the service you use. Search its official help center for “model improvement,” “training,” and “conversation data” if the control is not obvious. Do not assume a setting on one platform applies to another.
  8. Handle existing chats and feedback separately. If you want old conversations removed, use the product’s delete or clear-history control. If you have submitted a rating, report, or other feedback, check whether the service treats that as a separate data submission. Deleting a chat may not remove data already retained for safety, legal, or operational reasons.
  9. Verify the change. Return to the relevant setting and confirm it remains disabled. Repeat the check on each account and service, and review the privacy explanation after major app updates. Save a note of the setting and date if you manage multiple accounts.

Common Mistakes

  • Confusing training with history. A training toggle may leave chats visible in your account. Conversely, deleting history may not be the control that prevents future conversations from being used for improvement.
  • Assuming “off” means no processing. A chatbot still needs to process a prompt to answer it. Services may also retain limited data for safety, troubleshooting, or other stated purposes.
  • Changing the wrong profile. A setting may apply only to the account currently signed in, not another email, browser profile, or managed organization account.
  • Overlooking feedback and shared content. Sending a thumbs-up/down report, uploading a file, or sharing a chat may have separate handling from ordinary conversations.
  • Trusting old instructions blindly. App menus and policy descriptions change. Use the wording shown in your current account and consult the service’s official help information.

Tips

  • Use a separate personal account for personal use if your employer or school manages your chatbot access, and follow its data-handling rules.
  • Avoid entering passwords, financial details, confidential work material, or other sensitive information even when training is disabled.
  • Before deleting chats, export anything you need to keep. Deletion can be difficult or impossible to reverse.
  • Check whether the service offers a temporary or private chat mode, but read its retention terms rather than assuming it leaves no record.
  • Revisit privacy controls after account changes, feature updates, or signing in on a new platform.

Troubleshooting

The setting is missing: Confirm you are signed in to the intended account and look in both the app and website. A work or school administrator, regional availability, or account type may limit what you can change. Consult the official help center or ask the administrator.

The switch will not stay off: Refresh the page, update the app, sign out and back in, then check again. If it still resets, record the exact setting name and contact the service’s support team. Do not assume a failed change took effect.

You cannot tell what the control covers: Read the screen’s explanation and linked privacy information. If it does not clearly say whether chats, feedback, or past data are covered, treat those as separate and ask support for clarification.

You want old data removed: Use the account’s chat deletion or data deletion request process. A training opt-out alone generally should not be treated as a request to erase stored information, and deletion may take time or have stated exceptions.

Frequently Asked Questions

Does turning off training delete my old chats?
No. It generally changes how eligible future conversations may be used; delete existing conversations separately if the service provides that option.

Can the chatbot still use my prompt to answer me?
Yes. The service must process the prompt to provide a response. Opting out of model improvement does not mean the service cannot process the conversation.

Does a private or temporary chat leave no record?
Not necessarily. Such chats may be excluded from history or training but retained temporarily for safety or service operations. Check the current product explanation.

Do these settings apply to every device?
Often an account-level choice syncs across devices, but behavior varies. Check the setting while signed in on the account you actually use.

Can my employer or school control the setting?
Yes. Managed accounts may have administrator-set policies or different data terms. Ask the organization’s IT or privacy contact.

Will turning training off make conversations confidential?
No. It is not a confidentiality guarantee. Avoid sharing sensitive information and review the service’s privacy terms for retention and access details.

Related

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