Turn Off Subtitles on Prime Video on Any Device

Turning off subtitles on Prime Video hides the on-screen dialogue text while leaving the video’s audio unchanged. You can usually change the setting from the playback controls, but the exact button depends on whether you’re watching in a browser, on a TV, or in the mobile app.

What You’ll Need

A device with Prime Video open and the video currently playing or ready to resume.
Access to the playback controls using your remote, touchscreen, mouse, or keyboard.

Step-by-Step

Start or resume the video. Open Prime Video on your device and play the film or episode. Subtitle controls are generally available during playback, rather than on the title’s information page.
Display the playback controls. On a phone or tablet, tap the screen. On a computer, move the mouse over the video or click it. On a TV, press the select, enter, or up button on the remote; the button that reveals controls varies by device.
Open the subtitles or captions menu. Look for a speech-bubble icon, a button labeled “Subtitles,” or an audio-and-subtitles option. On some TV interfaces, you may need to move across the playback bar or open a three-dot or settings menu to find it.
Choose “Off” or “None.” If the menu shows language choices, select the option labeled “Off” or “None,” rather than selecting another language. The wording and layout can vary, and some devices show subtitle and audio choices together.
Close the menu and check the picture. Return to playback and confirm that the text has disappeared. If it remains, reopen the menu and check that the change was applied to the active video, not just a different setting such as audio language.
Repeat for another title if needed. Subtitle preferences may not carry over consistently between devices, profiles, or titles. If captions return when you start another episode, use the same playback menu again.

Common Mistakes

Changing the audio track instead: Audio language and subtitles are often listed in the same menu. Choosing a different audio language will not turn captions off; select “Off” or “None” in the subtitle section.
Looking only in the app’s general settings: The quickest control is usually in the player while a video is running. Device-level accessibility settings can also affect captions, but they are a separate place to check.
Assuming the remote’s back button disables captions: Back or exit usually closes a menu or returns to the previous screen. Open the subtitle menu and explicitly choose “Off.”
Confusing subtitles with text embedded in the video: Some dialogue translations, signs, or captions are part of the video image itself. Player controls cannot remove text that is permanently embedded in the picture.
Expecting one setting to apply everywhere: A choice made in a browser may not change what you see in a TV app or on another profile. Set it on the device and title where you are watching.

Tips

Make the change while the video is playing so you can immediately see whether it worked.
If you are using a TV remote, move through the on-screen controls slowly; the subtitle option may sit beside playback or audio settings rather than appearing as a permanent button.
When a menu has several languages, look for a distinct “Off” or “None” choice. Do not pick a language simply because it is highlighted by default.
If captions switch back during an episode, reopen the menu after playback resumes. Some titles or playback sessions may restore a previous preference.
If you share the account, check which profile is active. A preference change on one profile may not affect another.

Troubleshooting

The subtitle option is missing. Start the video and reveal the playback controls first. On a TV, try the remote’s select or up button; on a mobile device, tap the picture. If you still cannot find it, check for a speech-bubble icon, an audio/subtitles menu, or a settings button. Available controls differ across Prime Video apps and devices.

You selected “Off,” but text is still visible. Reopen the menu and verify that “Off” is selected under subtitles, not that the audio menu has merely been closed. Then pause and resume playback, or exit the title and start it again. If only some words remain, such as translated dialogue or text describing a scene, they may be built into the video.

Captions return after changing episodes or titles. Turn them off again in the new title’s player. Preferences may vary with the device, profile, title, or app session. If the setting repeatedly resets, close and reopen Prime Video, then check for an available app or device update.

The controls are unresponsive or the menu will not close. Try backing out of the menu and reopening it. If that fails, pause playback, restart the app, and try again. On a streaming device or smart TV, restarting the device can help with a temporary interface problem. Avoid factory-resetting a device just to change a subtitle preference.

Subtitles appear even in other apps. Check your device’s accessibility or caption settings. A system-level setting can enable captions in multiple apps, while Prime Video’s player setting controls the current stream. Menu names vary by operating system and device maker.

Frequently Asked Questions

Can I turn off subtitles before a Prime Video title starts?
Usually, the reliable option is in the playback menu. Start the video, open its subtitle controls, and select “Off” or “None.”

Will turning subtitles off change the audio language?
No. It hides subtitle text but does not normally change the spoken audio. Choose the audio option separately if you want another language or track.

Why do subtitles turn on again for another episode?
Preferences do not always carry over between episodes, titles, profiles, or devices. Set subtitles to “Off” again in the player where they reappear.

Can I turn off subtitles on a smart TV or streaming device?
Yes, when the app and title provide subtitle controls. Start playback, reveal the controls with the remote, open the subtitle menu, and select “Off” or “None.”

Why can’t I remove some text from the screen?
Text may be part of the video image rather than a selectable subtitle track. Only captions controlled by the player can be turned off through its menu.

Do Prime Video subtitles have a separate setting from device captions?
Often, yes. Prime Video has player controls, and your TV, phone, or computer may also have accessibility caption settings. Check both if captions persist across apps.

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