Marvel Rivals Cheating: How to Report Cheaters

Cheating in Marvel Rivals is a real problem that can ruin matches, and this guide explains exactly how to report a cheater in-game and via the official website, plus what evidence to gather and what happens after you submit a report. You’ll learn the step-by-step process for both PC and console, how to spot common cheat types, and how to avoid false reports.

Background: The State of Cheating in Marvel Rivals

Marvel Rivals is a free-to-play, 6v6 hero shooter developed by NetEase Games, released in December 2024. Because it’s free, creating a new account after a ban is trivial, which makes cheating more persistent than in paid games. The most common cheats you’ll encounter are:

• Aimbot: Automatically locks onto enemies, often snapping to heads.
• Wallhacks: Shows enemy positions through walls, allowing pre-firing.
• ESP (Extra Sensory Perception): Displays health bars, distance, and cooldowns of enemies.
• Speed hacks: Movement speed higher than any hero can achieve.
• Damage/cooldown manipulation: Alters server-side values, less common but devastating.

NetEase uses a combination of automated anti-cheat (likely kernel-level, similar to other major titles) and manual review. The automated system catches obvious cheats, but subtle wallhacks or low-FOV aimbots often require player reports to flag for manual review.

How to Report a Cheater In-Game (Fastest Method)

The in-game report is the primary channel. Here’s the exact process:

1. During a match, press Esc (PC) or the Menu button (console) to open the pause menu.
2. Click on Scoreboard (or press Tab on PC).
3. Find the suspected cheater’s name in the list. Right-click (PC) or select their name (console) to open a context menu.
4. Choose Report.
5. Select the reason: Cheating is the most appropriate. You can also add a short comment (e.g., “aimbot, headshots through walls”).
6. Submit. You’ll get a confirmation that the report was received.

You can also report from the post-match screen by clicking on the player’s name in the results. This works even if you left the match early.

How to Report a Cheater via the Official Website

If the in-game report fails, or you want to attach video evidence, use the official Marvel Rivals support portal. As of this writing, the URL is support.marvelrivals.com. The steps are:

1. Go to the support site and log in with your NetEase account (the same one you use for the game).
2. Click Submit a Ticket.
3. Choose the category Report a Player.
4. Fill in the form: your in-game name, the cheater’s in-game name (exact spelling), the date/time of the match, and a description.
5. Attach video evidence (see next section).
6. Submit.

This method is slower but allows for richer evidence. The support team reviews these tickets manually, so be patient—responses can take several days.

What Evidence to Gather for a Strong Report

A report with just a name is often ignored by automated systems. To get a cheater banned, you need proof. Here’s what works:

• Video clips: Use Nvidia ShadowPlay (Alt+Z), AMD ReLive, or OBS to record 30-60 seconds of the cheater’s killcam or spectate view. Show multiple suspicious kills, not just one lucky shot.
• Screenshots: Less useful than video, but if you catch an obvious speed hack or a player shooting through walls, a screenshot with the kill feed visible helps.
• Match ID: Every match has a unique ID. You can find it in your match history (Career -> History). Include this in web reports—it lets support pull the server logs.
• Kill feed context: If the cheater gets a headshot kill through a wall, the kill feed shows the weapon and headshot icon. Screenshot that.

Do not edit the video. Raw footage is more credible. If you must trim it, use a simple cut, not speed changes or zoom effects.

Common Problems and Misconceptions

Many players report cheaters incorrectly, which wastes time. Here are the most common issues:

• Reporting for “cheating” when it’s a skill issue: A player with 100% accuracy in one match might just be having a great game. Only report if you see multiple impossible actions (e.g., tracking through walls for several seconds).
• Reporting from the wrong screen: You cannot report from the main menu. You must be in a match or on the post-match screen.
• No evidence: In-game reports without comments are often deprioritized. Always add a short comment like “wallhacks, pre-fires every corner.”
• False reports: Mass-reporting a player you dislike is against the spirit of the system. NetEase does punish players who abuse the report function, though the threshold is high.

A common misconception is that reporting a cheater in one match affects your matchmaking rating. It does not. Reports are confidential and do not influence your MMR or queue times.

What Happens After You Report: The Review Process

After you submit a report, it goes into a queue. Here’s what typically happens:

1. Automated scan: The anti-cheat software checks the match replay for anomalies (e.g., impossible aim angles, speed values).
2. Manual review: If flagged, a human moderator watches the replay. They look for consistent cheating behavior, not just one clip.
3. Action: If confirmed, the cheater receives a permanent ban (for severe cheats) or a temporary suspension (for first-time minor offenses).
4. Notification: You may receive an in-game notification that “action has been taken against a player you reported,” but you won’t know the specific outcome.

Bans are often delayed by days or weeks to prevent cheat developers from knowing exactly what was detected. So don’t expect instant results.

Alternatives: Avoiding Cheaters and Protecting Yourself

You can’t completely avoid cheaters, but you can reduce your exposure:

• Play on official servers: Custom servers with mods are more likely to have cheaters.
• Check your region: Some regions have higher cheat prevalence. If you’re on a VPN, you might be matched with cheaters from other regions.
• Use the “Avoid as Teammate” feature: If a cheater is on your team, you can avoid them for a week, but this doesn’t prevent them from being on the enemy team.
• Report and move on: Don’t engage with cheaters in chat. They often provoke to get a reaction. Just report and mute.

Also, protect your own account: never share your login, and enable two-factor authentication. If your account gets hijacked and used for cheating, you’ll be banned and it’s hard to appeal.

Frequently Asked Questions

Can I report a cheater after the match has ended? Yes, from the post-match scoreboard. You have until the lobby closes, which is usually a few minutes after the match ends.

Will I get a reward for reporting a cheater? No. NetEase does not offer in-game rewards for reports, to avoid incentivizing false reports.

How long does a ban take after I report? It varies. Automated bans can happen within hours; manual reviews can take 1-2 weeks. You won’t be notified of the exact time.

What if I accidentally report the wrong player? You can’t retract a report, but one false report won’t get anyone banned. The review process requires multiple reports or strong evidence.

Does reporting a cheater on console work the same as PC? Yes, the in-game report is identical. Console players can also use the website, but they need to link their console account to a NetEase account first.

Can I report a player for griefing or throwing? Yes, but use the “Unsportsmanlike Conduct” reason, not “Cheating.” Cheating reports are specifically for hacks and exploits.

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