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Out of Sync Error Apex Legends: Fixes That Work

Card No. 06·12264 · Updated · Standard formula, shown below

The “Out of Sync” error in Apex Legends is a connection issue that stops you from joining or staying in a match, often appearing when your game client and the server disagree on the game state. This guide explains why it happens and gives you a series of practical fixes, from checking your internet connection to adjusting in-game settings, so you can get back to playing.

What Does the Out of Sync Error Mean?

The Out of Sync error in Apex Legends means your client and the game server have different versions of what’s happening in the match. This can happen because of packet loss, high ping, or a mismatch in game data. The server tries to correct the discrepancy, but if it can’t, it kicks you with the error. It’s different from a simple lag spike; it’s a fundamental disagreement about positions, health, or actions.

Common Causes of the Error

  • Network instability: Packet loss or high latency between your device and EA’s servers.
  • Server issues: The Apex Legends server you’re connecting to might be overloaded or having problems.
  • Outdated game files: Corrupted or missing game files can cause mismatches.
  • Background applications: Other programs using bandwidth (like downloads or streaming) can interfere.
  • VPN or proxy: These can route your connection through unstable paths, causing sync issues.
  • Firewall or router settings: Strict NAT types or blocked ports can disrupt the connection.

How to Fix the Out of Sync Error

Here are the most effective solutions, ordered from easiest to most involved. Try them in this order until the error stops.

1. Restart the Game and Your Platform

This clears temporary glitches and re-establishes a fresh connection to the server. Fully close Apex Legends, then restart your PC or console. This is the quickest fix and often resolves the issue if it was a one-time hiccup.

2. Check Your Internet Connection

Run a speed test and look for packet loss. You can use the command prompt (Windows) or terminal (Mac) to ping a server continuously and see if any packets are dropped. If you see packet loss, restart your router and modem. A wired Ethernet connection is more stable than Wi-Fi, so try that if possible.

3. Switch to a Different Server

In the Apex Legends main menu, click the “Data Center” option at the bottom of the screen. Choose a server with a lower ping and less load (the number in brackets). If you’re playing on a server that’s far away or busy, switching to a closer or less populated one can fix sync issues.

4. Verify Game Files

Corrupted game files can cause the error. On Steam, right-click Apex Legends in your library, go to Properties, then Local Files, and click “Verify integrity of game files.” On Origin, go to My Game Library, right-click Apex Legends, and choose “Repair.” This will re-download any missing or broken files.

5. Disable Background Applications

Close any programs that use the internet, like Discord, Twitch, or download managers. Also, check for Windows updates or game updates that might be running in the background. You can use the Task Manager (Ctrl+Shift+Esc) to see what’s using your network.

6. Turn Off VPN and Proxy

If you use a VPN or proxy, turn it off. These services can add latency and cause packet loss, which often leads to sync errors. If you need a VPN for other reasons, try connecting to a different server or use a split-tunnel feature to exclude Apex Legends.

7. Adjust In-Game Settings

Lowering your graphics settings can reduce the load on your system, but it won’t directly fix a network sync issue. However, if your system is struggling, it can cause frame drops that look like sync problems. More importantly, cap your FPS to your monitor’s refresh rate to avoid unnecessary strain.

8. Forward Ports for Apex Legends

If you have a strict NAT type, you might need to forward specific ports to your console or PC. The ports Apex Legends uses are: TCP: 443, 17503, 20000-20100, 29900-30100, 30110-30120, 42130. UDP: 443, 17503, 20000-20100, 29900-30100, 30110-30120, 42130. This is done in your router’s settings. Search online for your router model for specific instructions.

Common Mistakes When Troubleshooting

  • Not restarting the router: Simply unplugging your router for 10 seconds and plugging it back in is a classic fix. Many people skip this and try more complex solutions.
  • Ignoring server status: If EA’s servers are down, no fix on your end will work. Check the official Apex Legends status page or social media for outages.
  • Using Wi-Fi when Ethernet is available: Wi-Fi is more prone to interference and packet loss. A wired connection is always more stable for online gaming.
  • Not closing all background apps: A single download in the background can cause sync issues. Check your system tray for hidden apps.

When the Error Persists

If you’ve tried all the above and still get the error, the problem might be on your internet service provider’s (ISP) side. Contact them and explain that you’re experiencing packet loss to specific game servers. Also, check if your router’s firmware is up to date. In rare cases, a faulty network driver on your PC can cause this. Update your network drivers from the manufacturer’s website.

Frequently Asked Questions

Why do I get the Out of Sync error only in ranked matches?

Ranked matches often have stricter server requirements and a larger player base, which can put more strain on the servers. You might also be more likely to notice it because a disconnect has a penalty. The fixes are the same, but you might want to ensure you’re on a stable connection before queuing for ranked.

Can the Out of Sync error be caused by my graphics card?

No, the Out of Sync error is a network issue, not a graphics issue. However, if your graphics card is overheating or your system is unstable, it could cause crashes that look similar. But the specific error message is about network synchronization.

Will reinstalling Apex Legends fix the error?

Reinstalling can fix the issue if corrupted game files are the cause, but it’s a last resort because it takes time. First, try verifying the game files, which is a faster process that does the same thing. If that doesn’t work, then a clean reinstall might help.

Does the Out of Sync error mean I’m banned?

No, the Out of Sync error is not a ban message. It’s a connection error. If you were banned, you’d see a different message about your account being suspended or banned. This error is purely technical.

Why does the error happen more often during peak hours?

During peak hours, more players are online, which can overload servers and cause instability. Also, your own internet connection might be slower if other people in your household are using the internet at the same time. This can lead to packet loss and sync errors.

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