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06 Numbers and Powers

Recover Deleted Files by Kaspersky?

Card No. 06·4507 · Updated · Standard formula, shown below

Yes, Kaspersky can help recover deleted files, but only if you have Kaspersky Premium or a standalone Kaspersky Rescue Disk—standard antivirus tiers don’t include file recovery. You can restore files from the Quarantine or Backup sections, or boot from a Rescue Disk to recover files after a malware attack. This article explains exactly where the recovery tools are, how to use them, and what to do when they can’t help.

What Kaspersky Products Include File Recovery

Kaspersky bundles file recovery into two distinct places, and knowing which one you have matters:

  • Kaspersky Premium (the top consumer tier) includes a “Rollbackâ€� feature that restores files encrypted or deleted by ransomware, plus a Backup & Restore module for scheduled backups.
  • Kaspersky Rescue Disk is a free, standalone tool you burn to a USB drive or CD. It boots outside Windows and can recover files that were deleted, hidden, or corrupted by malware—even if your system won’t start normally.
  • Kaspersky Standard and Plus do not include a dedicated file recovery wizard. They can quarantine infected files, but they don’t restore accidentally deleted documents.

If you’re on a lower tier, your only Kaspersky-based recovery option is the Rescue Disk, which is free for anyone.

How to Recover Files from Quarantine

When Kaspersky detects a threat, it often moves the file to Quarantine rather than deleting it outright. This is the first place to look:

  1. Open the main Kaspersky window and click Security (or the gear icon in older versions).
  2. Go to Quarantine under the “Threats� or “Protection� section.
  3. Find the file you want, select it, and click Restore.
  4. If you trust the file completely, choose Restore and add to exclusions so Kaspersky won’t re-quarantine it.

Quarantine only holds files that Kaspersky flagged. If you deleted a file yourself (or it vanished after a crash), it won’t be there.

Using Kaspersky Backup & Restore (Premium)

Kaspersky Premium’s Backup & Restore is a scheduled backup tool, not an undelete utility. It works like this:

  • You choose folders (Documents, Pictures, etc.) and a destination (external drive, network location, or cloud).
  • Kaspersky creates copies on a schedule—daily, weekly, or on-demand.
  • To recover, open Backup & Restore, select the backup, and pick the files you need.

This only helps if you set up a backup before the deletion. If you haven’t, skip to the Rescue Disk method below.

Recovering Files with Kaspersky Rescue Disk

The Rescue Disk is the most powerful recovery tool Kaspersky offers. It runs from a USB drive and can access your hard drive even when Windows won’t boot. Here’s the process:

  1. On a working computer, download the Rescue Disk ISO from Kaspersky’s official site.
  2. Write it to a USB drive using a tool like Rufus (or burn it to a CD).
  3. Boot the infected computer from the USB drive (press F12/F2 during startup to choose boot device).
  4. Select Recovery Mode when the menu appears.
  5. Choose the drive you want to scan and click Run scan.
  6. After the scan, select Objects and look for deleted files—the Rescue Disk can often recover files that malware hid or encrypted.

Note: The Rescue Disk’s recovery is best for files that were deleted by malware, not for files you accidentally erased months ago. The longer you wait, the lower the chance of recovery because new data overwrites the old file’s disk space.

Common Problems and Misconceptions

Many users assume Kaspersky can “undelete� any file, like a dedicated recovery tool. That’s not true. Here are the most common issues:

  • “I deleted a file from my desktop and Kaspersky won’t restore it.â€� Kaspersky doesn’t monitor normal deletions. You need a file recovery tool like Recuva or Disk Drill for that.
  • “The file was encrypted by ransomware—can Kaspersky decrypt it?â€� Only if you have Premium and the ransomware was detected before it finished. The Rollback feature uses shadow copies and backups to restore the original file. If the attack completed, decryption is usually impossible.
  • “I ran the Rescue Disk but it didn’t find my files.â€� The Rescue Disk scans for malware traces, not as a deep file-recovery scanner. It’s not designed to recover files after a format or a full disk wipe.
  • “Quarantine is empty, but I had files there.â€� Kaspersky deletes quarantine items after 30 days by default. Check your settings to increase retention.

Kaspersky vs. Dedicated File Recovery Tools

If Kaspersky can’t recover your file, dedicated tools often can. Here’s how they compare:

  • Kaspersky Rescue Disk – Best for malware-related deletion; free; boots from USB; doesn’t recover files after format.
  • Recuva – Free, Windows-based; recovers accidentally deleted files from NTFS/FAT drives; deep scan mode works well.
  • Disk Drill – Free version recovers up to 500 MB; supports many file systems; good for formatted drives.
  • PhotoRec – Free, open-source; recovers files by signature, not name; works on memory cards and hard drives.

For a file you deleted by accident, a dedicated tool is usually better. For a file that disappeared after a malware infection, the Rescue Disk is the safer first step because it also removes the threat.

Preventing Future File Loss

The best recovery is the one you never need. Set up these habits:

  • Enable File History (Windows) or Time Machine (macOS) to keep hourly versions of your documents.
  • Use Kaspersky Premium’s Backup & Restore to schedule daily backups to an external drive.
  • Store important files in cloud services (OneDrive, Google Drive) that keep version history for 30 days.
  • Create a Kaspersky Rescue Disk USB now and label it—you won’t be able to download it when your system is down.

Frequently Asked Questions

Can Kaspersky recover permanently deleted files?

No, not by itself. If a file was deleted from the Recycle Bin and no backup exists, Kaspersky has no way to restore it. You’d need a third-party file recovery tool that scans the raw disk sectors.

Does Kaspersky have a free file recovery tool?

Yes—Kaspersky Rescue Disk is free and includes a recovery mode. It’s primarily for malware-related deletion, but it can sometimes recover files that were hidden by viruses.

How long does Kaspersky keep quarantined files?

By default, Kaspersky stores quarantine items for 30 days. After that, they’re automatically deleted. You can change this in Settings → Threats and Exclusions → Quarantine.

Will Kaspersky recover files encrypted by ransomware?

Only if you have Kaspersky Premium and the ransomware was detected before it finished encrypting. The Rollback feature restores files from shadow copies or backups. If the encryption completed, decryption is nearly impossible.

Can I use Kaspersky Rescue Disk on a Mac?

Yes, the Rescue Disk boots on Intel Macs and can scan APFS and HFS+ drives. However, Apple’s T2 chip or M-series Macs may require additional steps to allow booting from external media.

What should I do if Kaspersky can’t recover my file?

Stop using the drive immediately—every new write reduces recovery chances. Try a dedicated tool like Recuva or Disk Drill. If the data is critical, consider a professional data recovery service.

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