To turn off Ring doorbell neighborhood alerts, open the Ring app, go to the main menu, select “Neighbors,” tap the gear icon (settings) in the top-right, and toggle off “Neighborhood Alerts.” This stops push notifications for crime and safety posts from the Neighbors feed while leaving other Ring alerts (like motion and doorbell presses) unchanged.
What Are Neighborhood Alerts?
Neighborhood Alerts are push notifications from Ring’s Neighbors feature, a social feed where users in your area share crime, safety, and suspicious-activity posts. When someone posts a photo, video, or text about a break-in, package theft, or lost pet, Ring may send you a real-time alert—even if you never opened the Neighbors tab. These alerts are separate from your device’s own motion detection or doorbell press notifications. They’re designed to keep you informed about local incidents, but for many users they become noise, especially in high-activity areas.
How to Turn Off Neighborhood Alerts (Step by Step)
The process is identical on iOS and Android. Make sure your Ring app is updated to the latest version—older versions may have slightly different menu names.
- Open the Ring app and sign in.
- Tap the hamburger icon (three horizontal lines) in the top-left corner to open the main menu.
- Select Neighbors from the list.
- Tap the gear icon in the top-right corner of the Neighbors screen.
- Under “Notifications,” toggle off Neighborhood Alerts.
That’s it. You’ll stop receiving push notifications for Neighbors posts. You can still open the Neighbors tab manually to view posts whenever you want—the toggle only affects alerts, not access.
What If You Don’t See the Toggle?
If the toggle isn’t visible or doesn’t work, try these troubleshooting steps:
- Update the app—go to your device’s app store and check for a Ring app update.
- Log out and back in—sometimes the settings fail to load after an update.
- Check notification permissions—make sure Ring has permission to send notifications in your phone’s settings (iOS: Settings > Ring > Notifications; Android: Settings > Apps > Ring > Notifications). If Ring notifications are disabled entirely, you won’t see any alerts, but you also won’t get motion alerts.
- Contact Ring support—if the toggle is missing after an update, it may be a temporary server-side issue. Ring support can verify your account settings.
Can You Turn Off Only Certain Types of Neighborhood Alerts?
Yes, but the options are limited. In the same Neighbors settings menu, you can toggle Crime & Safety Alerts separately from Other Alerts (which include lost pets, found items, and general community posts). If you want to keep crime alerts but silence the rest, turn off “Other Alerts” only. However, there’s no way to filter by specific categories like “theft” vs. “suspicious person”—it’s all-or-nothing within those two groups.
Common Misconception: Muting the Device vs. Muting Alerts
A frequent mistake is thinking that turning off motion alerts on the device also silences neighborhood alerts. It doesn’t. Motion alerts come from your own Ring device’s sensors; neighborhood alerts come from the Neighbors feed. If you want to stop all notifications from Ring, you’d need to disable both motion alerts (in Device Settings > Motion Settings) and neighborhood alerts (as described above). Conversely, if you only want to stop neighborhood alerts, leave motion alerts on.
Does Turning Off Alerts Affect the Neighbors Feed or Your Posts?
No. Disabling neighborhood alerts only stops push notifications. You can still browse the Neighbors feed, post your own videos or comments, and receive replies to your posts (those are separate notifications). Your Ring device continues to function normally for security purposes—alerts are just a convenience feature.
Privacy Considerations
Some users worry that disabling alerts might reduce their safety awareness. That’s a personal trade-off. If you live in a high-crime area, you might want to keep crime alerts on but mute “Other Alerts” to reduce noise. Also, note that Ring shares some Neighbors post data with law enforcement agencies—this is a separate privacy issue unrelated to notifications. If you’re concerned about data sharing, you can disable Neighbors entirely by going to the Neighbors settings and selecting “Leave Neighbors” (this removes your account from the feed).
Frequently Asked Questions
Will turning off neighborhood alerts stop all Ring notifications?
No. It only stops alerts from the Neighbors feed. You’ll still get notifications for doorbell presses, motion detected on your devices, and any other alerts you’ve enabled (like low battery or device offline).
Can I turn off neighborhood alerts for a specific Ring device?
No. Neighborhood alerts are account-wide, not per-device. The toggle in Neighbors settings applies to all Ring devices on your account.
Why am I still getting neighborhood alerts after turning them off?
First, make sure you toggled the correct switch—there are two: “Neighborhood Alerts” and “Crime & Safety Alerts.” If you only turned off one, the other may still be on. If both are off and you still get alerts, try logging out and back in, or restarting the app. If the issue persists, contact Ring support.
Do neighborhood alerts count against my phone’s notification settings?
Yes. If you’ve blocked Ring notifications at the phone level (in your device’s Settings), you won’t receive any Ring alerts, including neighborhood alerts. The in-app toggle is separate from the phone-level permission.
Can I turn off neighborhood alerts without losing the Neighbors feed?
Yes. The toggle only affects notifications. You can still open the Neighbors tab and browse posts manually. If you want to completely remove the feed, you’d need to leave Neighbors, which is a different action.
Does turning off neighborhood alerts affect my Ring Protect subscription?
No. Your subscription (if you have one) is tied to video recording and cloud storage, not to notifications. Disabling neighborhood alerts has no impact on your plan or device features.
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