Turn Off Voice Narration on an LG Smart TV

To turn off voice narration on an LG smart TV, open Settings, go to All Settings, then find Accessibility and switch off Audio Guidance (called Audio Guide on some models). If a person is describing scenes in a film rather than reading menus aloud, disable the program’s Audio Description track instead.

Turn off Audio Guidance in Settings

Menu names and layouts vary by TV model and webOS version, but the usual route is:

Press the Settings button on the LG remote. On some remotes, it looks like a gear.
Choose All Settings if the quick settings panel opens.
Open General, then Accessibility. On some versions, Accessibility appears directly in the settings list.
Select Audio Guidance or Audio Guide, then set it to Off.

On certain models, the route is Settings > All Settings > Accessibility > Audio Guidance without a General submenu. If you do not see the exact labels, look through the Accessibility options for a setting that describes spoken menu feedback. The TV may announce menu choices as you move through Settings, so listen for the option name and use the remote to open it.

Use the remote shortcut if available

Some LG remotes and TV software versions offer a shortcut to Accessibility settings. Press and hold the Mute button, or press it repeatedly, to open an accessibility menu or toggle Audio Guidance. The exact behavior depends on the remote and model, so use this only if it works on your TV; the Settings method is more consistent.

If the shortcut opens an accessibility panel, select Audio Guidance and turn it off. If it does nothing, or changes another sound setting, stop and use the full Settings path. Avoid assuming that every LG remote has the same buttons or shortcut behavior.

Audio Guidance versus Audio Description

These features both involve spoken audio, but they solve different problems. Audio Guidance reads interface items aloud—for example, the name of a streaming app, a highlighted menu option, or a volume change. It is an accessibility feature for navigating the TV.

Audio Description, sometimes called video description, narrates visual events during supported programs. For instance, a voice may describe a character entering a room during a pause in dialogue. It is part of the program’s audio options, not the TV’s menu reader.

To stop narration in a show, open the playback or audio options in the app or TV service and choose the regular language or audio track rather than one labeled Audio Description. The control may be under an audio, language, subtitles, or accessibility menu. Names and availability vary by service, and some broadcasts provide description as a separate audio track. Turning off Audio Guidance will not necessarily change the track used by a movie or live channel.

If narration continues after switching it off

First identify when the voice speaks. If it reads highlighted menus, settings, or button presses, check Audio Guidance again. If it describes scenes only while a specific program plays, check that program’s audio track. If it speaks during commercials or across channels, the source may be a broadcast or connected device rather than the TV’s interface setting.

Check the app or channel: Pause playback and look for an audio or language selector. Try another program to see whether the narration is tied to one title or service.
Check connected devices: A cable box, streaming device, or game console can have its own screen reader or narration setting. Change the setting on the device that is producing the voice.
Reopen Accessibility: Confirm Audio Guidance still shows Off. On some setups, a quick-access shortcut may have switched it back on.
Restart the TV: Turn the TV off and on again after changing the setting. If needed, unplug it briefly, then reconnect it and check the menu.
Check for a software update: If the setting is missing or does not stay off, consult the TV’s software update options or the support information for its exact model.

A factory reset is rarely the first useful step: it can erase personal settings and app sign-ins, while the source of narration may be a separate device or program track. Identify where the voice comes from before resetting anything.

Why the menu may look different

LG has released TVs with different webOS interfaces, and menu placement can change between models and software versions. Some sets display a quick Settings panel first; others show a full list of categories. Accessibility may be inside General on one TV and directly visible on another. The feature’s name can also vary between Audio Guidance and Audio Guide.

If these instructions do not match your screen, search the Settings menu for Accessibility, then check its audio or spoken-feedback options. You can also look up the manual using the TV’s model number, usually shown on a label on the set or in its About This TV information. Avoid using instructions for a different model as proof that a setting is missing; the same feature may simply be in another location.

Frequently Asked Questions

How do I stop my LG TV from talking when I change the volume?
Turn off Audio Guidance or Audio Guide under Settings > Accessibility. This setting can announce volume changes and other interface actions.

Why is my LG TV describing what is happening in a movie?
The movie may be playing an Audio Description track. Open the app’s audio or language options and select a standard audio track without description.

Will turning off Audio Guidance affect dialogue or subtitles?
No. Audio Guidance reads the TV interface; it is separate from a program’s dialogue, subtitles, and Audio Description track. Changing the program’s audio track can affect what you hear in that program.

Can I turn off narration with the LG remote?
Some remotes support an Accessibility shortcut using the Mute button, but behavior varies. If it does not open the correct controls, use Settings and turn off Audio Guidance there.

Why does the voice come back after I turn it off?
Check whether the voice is coming from an app, broadcast, or connected device rather than Audio Guidance. If menu reading returns, verify the setting again and restart the TV; consult the model’s manual if it will not stay off.

Keep useful accessibility options available

Turning off Audio Guidance does not require disabling every accessibility feature. Options such as captions, subtitles, or other assistance can remain enabled independently, depending on the TV and service. If more than one person uses the TV, consider telling other viewers where Audio Guidance is located so it can be switched back on when needed. The main distinction is simple: use the TV’s Accessibility menu to control spoken menu feedback, and the program or device’s audio controls to manage narration within content.

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