Your Zoom username is the display name other participants see during meetings, and it is not the same as your Zoom account email or sign-in ID. You can find and change it in the Zoom desktop app, mobile app, or web portal, and the steps differ slightly depending on whether you signed up with a personal account or were added by an organization. Below is a clear guide to locating your username, updating it, and fixing common display-name problems.
What Exactly Is a Zoom Username?
In Zoom, the term “username” usually refers to your profile name — the name shown to other people in meetings, chat, and the participant list. It is not a unique handle like a Twitter or Instagram username; multiple people can have the same display name. Your profile name is tied to your Zoom account and can be changed at any time.
There is also a separate sign-in username for enterprise accounts that use SSO or on-premise deployments, but for most individual users, “username” simply means the display name. When you sign up for Zoom with an email address, Zoom automatically sets your profile name to the name associated with that email (often your full name), but you can edit it.
How to Find Your Zoom Username
To see your current username (profile name) in the Zoom desktop app:
- Sign in to the Zoom desktop client.
- Click your profile picture or initials in the top-right corner.
- Your name appears at the top of the profile menu — that is your username.
In the Zoom mobile app, tap the Settings tab (gear icon) at the bottom, then tap your name at the top of the screen. On the web portal, go to zoom.us/profile after signing in; your name is displayed under “Profile.”
How to Change Your Zoom Username
You can change your display name in a few places, depending on whether you want it changed for a single meeting or permanently on your account.
Permanent change (all future meetings)
- Sign in to the Zoom web portal at zoom.us.
- Click Profile in the left sidebar.
- Click Edit next to your name.
- Enter your new first and last name, then click Save Changes.
This changes your name for all meetings you host or join, and it updates your profile across the platform.
Change for a single meeting
If you only want to change your name for one meeting (e.g., you joined with a nickname), you can do it during the meeting:
- Click the Participants icon in the meeting toolbar.
- Hover over your name and click Rename.
- Type the new name and click OK.
This change only lasts for that meeting; it does not affect your saved profile name.
Why Is My Zoom Name Different From My Account Email?
Many people assume their username is their email address, but that is not the case. Your Zoom username is the name you chose during sign-up or later edited. If you signed in with Google or Facebook, Zoom may import the name from that account. If you were added to a company Zoom account, your administrator may have set your name, and you might not be able to change it yourself if the admin has locked profile editing.
Another common scenario: you joined a meeting without signing in, and Zoom asked for your name. That name is stored only for that meeting session, not on your account. So if you see a different name in a meeting than on your profile, you likely joined as a guest or used the “Rename” feature previously.
Common Problems and Fixes
- Name not updating in a meeting: If you changed your profile name but the old name still shows, you may need to sign out and back in, or restart the Zoom client. Sometimes the meeting host has set a naming convention that overrides your name.
- Cannot change name on a work account: If you use a company Zoom account, the administrator may have disabled profile editing. Contact your IT admin to request a change.
- Name shows as “Guest”: This happens when you are not signed in to Zoom when joining a meeting. Sign in before joining to use your profile name.
- Duplicate names: Zoom allows duplicate names, so you may see two “John Smiths.” To avoid confusion, many hosts ask participants to add a suffix like “John (Sales)”.
Zoom Username vs. Zoom ID
People often confuse the username with the Zoom Personal Meeting ID (PMI) or the meeting ID. Your PMI is a fixed 10- or 11-digit number assigned to your account, used for your personal meeting room. It is not your username. Your meeting ID is a temporary number generated for each meeting. Your username is the human-readable name, not a number.
Privacy and Safety Considerations
Your display name is visible to all meeting participants, so be mindful of using your full name in public meetings. If privacy is a concern, you can use a nickname or initials. Zoom also allows you to set a profile picture, which is shown alongside your name, but that picture is only visible to people in your contacts or meetings, depending on your settings.
If you are hosting a meeting, you can control whether participants can rename themselves. In the meeting settings, hosts can disable “Allow participants to rename themselves,” which prevents attendees from changing their display name during the session.
Frequently Asked Questions
Can I have two Zoom accounts with the same username?
Yes, because usernames are not unique. Zoom does not enforce uniqueness for display names, so multiple accounts can have the same name. However, each account must use a different email address.
How do I change my Zoom name on the mobile app?
Open the Zoom app, tap Settings (gear icon), then tap your name at the top. Tap Edit and change your first and last name, then save. This updates your profile name for all future meetings.
Why does my Zoom name show as “User” in meetings?
If you see “User” as your name, it usually means you did not enter a name when joining as a guest, or the meeting host set a default name. Sign out and sign back in, or check your profile name in the web portal.
Can I hide my last name in Zoom?
Yes, you can edit your profile name to just your first name or a nickname. If you are in a meeting, you can use the Rename option to change it for that session only.
Does changing my Zoom username affect my meeting links?
No. Your username is only for display purposes. Your personal meeting link and meeting ID remain the same, as they are tied to your account, not your name.
What if my organization requires a specific name format?
If your company enforces a naming convention (e.g., “First Last – Department”), you may not be able to change it yourself. Contact your Zoom administrator to request an update, or they can change it for you.
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