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06 Numbers and Powers

What to Document If Employer Used AI Unfairly

Card No. 06·51916 · Updated · Standard formula, shown below

If you believe your employer used AI unfairly in a decision that affected you—such as termination, promotion, discipline, or hiring—you should document every piece of evidence that shows how the AI was used, what data it relied on, and how the decision was made. Start by saving all communications, prompts, outputs, and any policy documents related to the AI system, and record dates, times, and names of people involved. This documentation is critical because AI systems are often opaque, and without a clear paper trail, it can be difficult to prove unfairness or challenge the decision.

Why Documentation Matters

AI in the workplace is increasingly used for screening resumes, evaluating performance, setting schedules, and even making termination recommendations. When an AI system makes or influences a decision, the employer is still legally responsible for that decision under anti-discrimination and labor laws. However, proving that an AI was biased or used improperly requires evidence. Employers may not voluntarily disclose how the AI works or what data it used, so your own documentation may be the only way to establish a pattern of unfairness or a violation of your rights.

What to Collect First

Start with the most obvious items: any emails, messages, or written notices that mention AI, algorithms, or automated decision-making. Also save any performance reviews, disciplinary notices, or termination letters, even if they do not explicitly mention AI. These documents show the outcome you are challenging and often contain clues about what factors were considered.

  • Communications: Save all emails, Slack messages, or memos that discuss the AI system or the decision.
  • Policies and handbooks: If your employer has a policy on AI use, data collection, or employee monitoring, save a copy.
  • Consent forms: If you signed anything agreeing to AI monitoring or data processing, keep a copy.
  • Training materials: If you were given instructions on how to interact with an AI system, save those.

Document the AI System Itself

If you have access to the AI system—for example, a dashboard that shows your performance score or a chatbot you interact with—take screenshots of everything. Capture the interface, the data fields, and any results or recommendations. If the system allows you to export data, do that. If you do not have direct access, ask for it in writing, and document your request.

Also note the name of the software or vendor if you know it, the version if visible, and the date you accessed it. This information can help an expert later understand what the system does and how it might be biased.

Record Your Interactions with the AI

If you interact with an AI system—such as a chatbot for scheduling or a tool that evaluates your work—keep a log of every interaction. Write down the date, time, what you input, and what the AI output. If the system gives you a score or a recommendation, note it exactly. If you believe the output was wrong or unfair, document why you think so.

For example, if an AI scheduling system consistently gives you fewer hours than your coworkers, record your schedule, your availability, and the schedules of others if you can see them. This pattern can be evidence of bias.

Gather Evidence of Unfairness

Unfairness can take many forms, and you need to document evidence that supports your specific claim. If you believe the AI discriminated based on race, gender, age, or disability, collect data that shows a disparate impact. For instance, if the AI screens out candidates with gaps in their employment history, and those gaps are more common among older workers, that could be evidence of age discrimination.

If the AI used inaccurate or incomplete data, document what data was used and why it is wrong. For example, if a performance algorithm relied on customer ratings, and you know a particular customer gave you a low rating because of a personal grudge, save that customer’s comments and any other evidence that the rating was not legitimate.

Preserve Evidence Properly

Evidence is only useful if it is preserved in a way that is admissible and credible. Follow these steps to protect your documentation:

  1. Save copies off-site: Email documents to a personal account or save them to a personal USB drive. If your employer confiscates your work computer, you will still have the evidence.
  2. Take screenshots with timestamps: Use a tool that shows the date and time, or take a photo of the screen with your phone that includes the system clock.
  3. Do not alter anything: Keep original files unmodified. If you need to annotate, make a copy and annotate that.
  4. Document your own notes: Write down your memories of events while they are fresh. Include dates, times, and names of witnesses.
  5. Keep a log of your documentation: Create a list of every piece of evidence you have, when you obtained it, and from where.

Know Your Legal Rights

Laws around AI in the workplace are still developing, but several existing laws protect employees. The Equal Employment Opportunity Commission (EEOC) has stated that employers are liable for discrimination caused by AI systems, even if they did not intend to discriminate. The Fair Credit Reporting Act (FCRA) may apply if the AI uses background checks or credit data, and it requires employers to get your consent and provide you with a copy of the report. Some states, like California and Illinois, have laws specifically about AI in hiring and biometric data.

If you believe your rights were violated, you can file a complaint with the EEOC or your state labor department. Your documentation will be essential for these claims. You may also want to consult an employment attorney, but do so quickly because there are deadlines for filing claims.

Frequently Asked Questions

What if I don’t have access to the AI system?

If you cannot access the AI system directly, request the information in writing from your employer. Under some laws, like the GDPR in Europe or the California Consumer Privacy Act, you have the right to request information about automated decision-making. Even if your employer refuses, your written request itself is evidence that you asked.

Can I record meetings about AI decisions?

It depends on your state’s wiretapping laws. Some states require all parties to consent to recording, while others only require one party. If you are unsure, take detailed notes during the meeting instead, and write down what was said immediately after.

How do I prove the AI was biased?

Proving bias often requires statistical analysis or expert testimony, but your documentation can show patterns. For example, if you can show that the AI gives lower scores to people with a certain characteristic, that is evidence. You do not need to prove bias yourself; you just need to provide enough evidence to trigger an investigation.

What if my employer says the AI is a trade secret?

Employers often use trade secret protection to avoid disclosing how their AI works. However, trade secrets do not override anti-discrimination laws. In a legal proceeding, a court can order the employer to disclose the AI’s logic to the court or to an expert, under a protective order.

How long should I keep the documentation?

Keep it for at least several years, or until any legal claims are resolved. Some claims, like discrimination, have statutes of limitations that can be as short as 180 days for EEOC complaints, but others may be longer. When in doubt, keep everything indefinitely.

What if I already lost access to my work email?

If you were terminated, you may lose access to your work email and files. That is why it is critical to forward or save evidence to a personal account before you lose access. If you have already lost access, you may be able to request copies of your personnel file, which often includes performance reviews and disciplinary records.

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