Google Nest Support Ending? What to Know

Yes, some older Google Nest devices are losing support, but not all of them and not immediately. Google has announced end-of-support dates for specific first-generation Nest products, meaning they will stop receiving security updates and feature improvements. This article explains which devices are affected, what the timeline looks like, and what you can do to keep your smart home secure.

Which Nest Devices Are Affected?

Google has officially listed several first-generation Nest products as reaching end-of-support. These include:

• Nest Cam IQ Indoor (first generation)
• Nest Cam IQ Outdoor (first generation)
• Nest Hello video doorbell (first generation)
• Nest Thermostat E (first generation)
• Nest Secure alarm system

Google has stated that these devices will continue to function after the support cutoff, but they will no longer receive software updates, security patches, or new features. For cameras and doorbells, this means the app may still work, but vulnerabilities could remain unpatched. For the Nest Secure, the entire system is being discontinued, and Google has offered a free replacement to eligible users.

When Does Support End?

Google has provided specific dates for each product:

• Nest Cam IQ Indoor and Outdoor: support ended in April 2024.
• Nest Hello: support ends in April 2025.
• Nest Thermostat E: support ends in April 2025.
• Nest Secure: support ended in November 2022, but Google is offering a free replacement (Nest Cam with floodlight) to eligible users.

These dates have been published on Google’s support pages and in emails to users. It’s worth checking your specific device model and firmware version, as some variants may have different timelines.

Why Is Google Dropping Support?

Google is transitioning its smart home lineup to newer products that integrate with the Google Home app and Matter protocol. Older devices were built on the Works with Nest API and often require the legacy Nest app, which is being phased out. By ending support for older hardware, Google can focus resources on devices that support modern standards, such as Thread and Matter, and provide a more unified user experience.

This is a common practice in the tech industry. Hardware eventually reaches a point where it can’t keep up with security requirements or new connectivity standards. While it’s frustrating for owners, it’s also a necessary step to ensure that newer devices remain secure and compatible.

What Happens to My Device After Support Ends?

Your device will not suddenly stop working. It will continue to function as it did on the day support ended, but with several important caveats:

• No more security updates – any new vulnerabilities discovered after the cutoff will not be fixed.
• No new features – you won’t get any software improvements or new integrations.
• App compatibility may degrade – future updates to the Google Home app or Nest app may not be tested against your device, and some features could break.
• Cloud services may be discontinued – Google could decide to shut down the backend servers that power certain features (like video history or remote access) at any time.

For security-sensitive devices like cameras and doorbells, continuing to use them without updates is a risk. If a vulnerability is found, a hacker could potentially access your camera feed or your home network.

Should You Replace Your Nest Device?

It depends on your risk tolerance and how much you rely on the device. Here are some factors to consider:

• Security cameras and doorbells: If they contain sensitive footage, it’s wise to replace them before or shortly after support ends.
• Thermostats: A thermostat that loses support is less risky, but it may eventually lose app control or smart scheduling features. If you’re comfortable using it manually, you can keep it longer.
• Nest Secure: Google is offering a free replacement (Nest Cam with floodlight) to eligible users, so if you have one, you should claim it.

If you decide to replace, look for devices that support Matter and are compatible with the Google Home app. Many newer Nest models, like the Nest Cam (battery) or Nest Doorbell (battery), are actively supported and will receive updates for years to come.

Alternatives to Google Nest

If you’re not interested in staying within the Google ecosystem, there are other smart home brands that offer similar products. However, be aware that switching ecosystems may require you to replace your entire setup if you want everything to work together seamlessly. Popular alternatives include:

• Amazon Echo and Ring devices
• Apple HomeKit-compatible devices
• SmartThings (Samsung)
• Wyze, Eufy, and other budget brands

Before switching, check that the new devices support the same connectivity standards (Wi-Fi, Zigbee, Thread, Matter) and that they integrate with your existing voice assistant.

How to Check Your Device’s Support Status

To see if your specific device is affected, you can:

1. Open the Google Home app on your phone.
2. Tap on the device you want to check.
3. Look for a “Support� or “About� section – it may show the model number and firmware version.
4. Visit Google’s official support page for end-of-support dates and search for your device model.

You can also check your email for any notifications from Google about your device’s support status. They typically send out warnings several months in advance.

Frequently Asked Questions

Will my Nest device stop working completely?

No, the device will continue to function as it did on the last day of support. It just won’t receive any updates, so it may become less secure or less compatible with future app versions.

Can I still use the Nest app after support ends?

Yes, the Nest app will likely continue to work, but Google may stop updating it. Over time, the app may become incompatible with newer phone operating systems, or features may break.

Is there a way to extend support for my Nest device?

No, Google does not offer extended support for these legacy devices. The only option is to replace the hardware or continue using it at your own risk.

Does Google offer any discounts for upgrading?

Google has offered discounts or free replacements in some cases (like the Nest Secure), but not for all devices. Check your email or the Google Store for any current promotions.

What should I do with my old Nest device?

You can recycle it through Google’s recycling program or a local e-waste facility. Some retailers also offer trade-in programs for smart home devices.

Are there any security risks if I keep using an unsupported device?

Yes, the main risk is that any newly discovered security vulnerabilities will not be patched. For cameras and doorbells, this could mean unauthorized access to your video feed. For thermostats, the risk is lower but still present.

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