Check Hostinger Email Service in Your Plan

This guide shows you exactly how to see whether your Hostinger hosting plan includes email service, and if so, what type and limits apply. You’ll learn where to look in hPanel, how to read the plan details, and what to do if you can’t find the information. You’ll need your Hostinger login credentials and access to the email account you registered with.

What You’ll Need

• Your Hostinger account login (email and password).
• Access to the email inbox linked to your Hostinger account (for verification codes if needed).
• A web browser (Chrome, Firefox, Safari, or Edge).

Step-by-Step

1. Log in to hPanel. Go to hostinger.com and click the “Login� button in the top-right corner. Enter your email and password, then click “Login�. If you have two-factor authentication enabled, complete that step as well.
2. Open the “Email� section. Once you’re in the hPanel dashboard (the main control panel), look for a menu item called “Emails� or “Email� in the left sidebar. On some views, it may be under “Services� or “Hosting�. Click it to expand the email-related options.
3. Check the “Email Accounts� page. In the Email menu, you should see “Email Accounts�. Click on it. This page lists all email addresses you’ve created, but more importantly, it shows the “Email quota� and the “Storage� available. If you see a message like “You have used X of Y GB� or a progress bar, that indicates your plan includes email storage. If the page says “No email accounts� but still shows the storage bar, your plan does include email.
4. Look for the “Email Forwarders� option. Even if you don’t plan to use forwarders, their presence in the menu indicates that email functionality is part of your plan. If you see “Email Forwarders� in the Email menu, your plan includes email service.
5. Check the “Email Delivery� or “Email Logs� section. Some plans include email delivery logs or a dedicated “Email Delivery� page. If you see these options, your plan includes email service.
6. Visit the “Plan Details� page. If you’re still unsure, go back to the hPanel dashboard. Look for “Plan� or “Upgrade� in the top bar. Click on “Plan Details� or “View Plan�. This opens a summary of your hosting plan, including a list of features. Look for the line that says “Email� or “Professional Email�. It will show something like “Email Accounts: Unlimited� or “Email Storage: 10 GB�. If you see “No email� or “Email not included,� then your plan does not include email.
7. Check the “Billing� section. If you still can’t determine it, click on “Billing� in the top menu, then “Services�. Find your hosting plan in the list and click “View Details� or “Manage�. This often shows the plan’s feature list, including email specifications.

Common Mistakes

• Confusing webmail with email service. Webmail (like Roundcube) is a way to access your email, but it doesn’t mean your plan includes email. Check the plan details or the storage bar, not just the presence of webmail.
• Looking at the wrong domain. If you have multiple domains, the email settings might be different for each. Make sure you’re checking the correct domain in the Email Accounts section.
• Assuming all Hostinger plans include email. Some budget shared hosting plans do not include email service. Always verify in the plan details.
• Overlooking the “Email Quota� bar. The storage bar on the Email Accounts page is a clear indicator. If it’s there, email is included.

Tips

• Check before you buy. If you’re considering a new plan, look at the feature comparison on Hostinger’s website before purchasing. The “Email� row will show what’s included.
• Use the search function. In hPanel, there is often a search bar at the top. Type “email� and it will show you all email-related settings available.
• Contact support if unsure. Hostinger’s live chat support can quickly tell you if your plan includes email. They can also explain the limits.
• Note the storage limits. Even if email is included, there may be a cap on total storage (e.g., 5 GB or 10 GB). This is shared across all your email accounts on that plan.

Troubleshooting

You can’t find the Email menu at all. If you don’t see “Email� in the sidebar, your plan might not include email. Go to the “Plan Details� page to confirm. If it does include email but the menu is missing, try clearing your browser cache or logging out and back in.

The plan details page doesn’t show email information. Sometimes the feature list is not exhaustive. Try looking at the “Billing� > “Services� section, or use the search bar in hPanel. If you still can’t find it, contact support.

You see “Email Accounts� but can’t create a new one. This could mean your plan has a limit on the number of email accounts. Check the plan details for the maximum number. If you’ve reached the limit, you’ll need to delete an existing account or upgrade your plan.

The storage bar shows 0 GB. If you see “0 GB� and no option to create an account, your plan likely does not include email. Double-check the plan details or contact support.

You’re still unsure after checking everything. The most reliable way is to contact Hostinger’s support team. They can look up your account and tell you exactly what your plan includes.

Frequently Asked Questions

Does every Hostinger hosting plan include email?

No. Some shared hosting plans, especially the most affordable ones, do not include email service. You need to check the plan details or look for the email menu in hPanel.

How many email accounts can I create?

This depends on your plan. Some plans offer unlimited email accounts, while others have a specific number (e.g., 5 or 10). Check the plan details page for the exact number.

Is webmail included if my plan has email?

Yes, if your plan includes email, you can access it via webmail (usually Roundcube) at webmail.yourdomain.com or through the hPanel Email Accounts page.

Can I add email service to a plan that doesn’t include it?

Yes, you can purchase a separate email hosting plan (like Hostinger Professional Email) and connect it to your domain. This is often a good option if your current plan lacks email.

What is the email storage limit?

Storage limits vary by plan. You can see your specific limit in the Email Accounts page next to the storage bar. It’s usually between 5 GB and 50 GB.

How do I check if my email is working?

After creating an email account, try logging into webmail and sending a test email to another address. If it works, your email service is active.

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