If you’re getting no sound when watching Twitch streams, the fix is usually a quick check of the mute button, volume mixer, or browser settings. This article walks you through the most common causes and step-by-step fixes to get audio back on both desktop and mobile.
Why Twitch Audio Suddenly Stops
Twitch streams can lose audio for several reasons, ranging from accidental muting to browser or system conflicts. The most frequent culprits are:
- The streamer muted their own microphone or the stream has no audio track.
- Your system or browser volume is turned down or muted.
- Another application is capturing the audio device exclusively.
- Browser extensions or hardware acceleration are interfering.
- Outdated audio drivers or browser cache issues.
Understanding these causes helps you diagnose the problem faster. Most fixes are simple and take under a minute.
Quick Checks Before You Troubleshoot
Before diving into deeper fixes, verify the basics. These steps resolve a surprising number of audio issues:
- Check the Twitch player’s volume icon – make sure it’s not muted and the slider is above zero.
- Try another stream – if audio works on a different channel, the problem is with the original streamer’s setup.
- Restart your browser or the Twitch app completely.
- Test your speakers or headphones with another website or video to confirm they work.
- If using external speakers, check they’re powered on and connected properly.
If none of these help, move on to the more specific fixes below.
Fix 1: Check the Windows or Mac Volume Mixer
Your operating system’s volume mixer can mute individual apps, even when the master volume is up. On Windows, right-click the speaker icon in the taskbar and select Open Volume Mixer. Look for your browser (Chrome, Firefox, Edge) or the Twitch app in the list. Ensure it’s not muted and the volume is set to a reasonable level.
On a Mac, open Audio MIDI Setup (in Utilities) or simply check the output volume in System Settings. Also, verify the correct output device is selected – sometimes audio routes to a Bluetooth device you’re not using.
Fix 2: Disable Hardware Acceleration in Your Browser
Hardware acceleration can sometimes cause audio glitches, especially with older graphics drivers. To disable it in Chrome or Edge:
- Go to Settings → System.
- Turn off Use hardware acceleration when available.
- Restart your browser.
For Firefox, go to Settings → General → Performance and uncheck Use recommended performance settings, then uncheck Use hardware acceleration when available. This forces the browser to handle video and audio through software, which can resolve conflicts.
Fix 3: Clear Browser Cache and Cookies
Corrupted cache files can break embedded players. Clearing them often restores audio. In Chrome, go to Settings → Privacy and security → Clear browsing data. Select Cached images and files and Cookies and other site data, then click Clear data. Restart your browser and try Twitch again.
If you use the Twitch desktop app, you can clear its cache by going to Settings → Advanced and clicking Clear Cache.
Fix 4: Update Your Audio Drivers (Windows)
Outdated or faulty audio drivers are a common cause of sound issues. To update them on Windows:
- Right-click the Start button and select Device Manager.
- Expand Sound, video and game controllers.
- Right-click your audio device and choose Update driver.
- Select Search automatically for drivers.
If Windows doesn’t find a new driver, visit your computer or motherboard manufacturer’s website to download the latest one. On Mac, audio drivers are updated via macOS system updates.
Fix 5: Disable Browser Extensions
Extensions like ad-blockers, VPNs, or privacy tools can interfere with Twitch’s audio. Try disabling all extensions temporarily. In Chrome, click the puzzle icon in the toolbar, then Manage extensions. Toggle off each one, then reload Twitch. If audio returns, re-enable extensions one by one to find the culprit.
Also, check if your browser has a built-in Mute site feature. Right-click the Twitch tab and ensure Unmute site is selected.
Fix 6: Check System Audio Settings and Exclusive Mode
Windows has an exclusive mode that lets apps take full control of audio devices. This can cause other apps to go silent. To disable it:
- Right-click the speaker icon and select Sounds.
- Go to the Playback tab, select your device, and click Properties.
- Under the Advanced tab, uncheck Allow applications to take exclusive control of this device.
- Click OK and restart your browser.
On mobile (iOS/Android), check that the mute switch isn’t on and that the Twitch app has permission to play audio (Settings → Apps → Twitch → Permissions).
Frequently Asked Questions
Why is Twitch muted but my system volume is up?
This usually happens when the Twitch player itself is muted, or the browser tab is muted. Check the volume icon in the video player and right-click the tab to unmute it. Also, the volume mixer may have the browser set to a low level.
Can a VPN cause Twitch audio issues?
Sometimes, yes. A VPN can route your connection through servers that have trouble streaming audio, or the VPN’s ad-blocking features might interfere. Try disconnecting the VPN and see if audio returns.
Why does Twitch have sound on my phone but not my computer?
This points to a device-specific issue. Check your computer’s output device, volume mixer, and audio drivers. It could also be that the browser on your computer has a conflicting extension or setting that the mobile app doesn’t.
Does Twitch have a known server issue that causes no audio?
Occasionally, Twitch experiences outages that affect audio for some streams. You can check Twitch’s official status page (status.twitch.tv) or community forums to see if others report the same issue. If so, waiting usually resolves it.
How do I fix Twitch audio in the desktop app?
For the Twitch desktop app, try clearing the app cache (Settings → Advanced → Clear Cache) and restarting. Also, ensure the app is updated to the latest version. If the issue persists, uninstall and reinstall the app.
When All Else Fails
If you’ve tried all the above and still have no sound, the problem might be with the streamer’s audio or your internet connection. Try a different stream, or test your connection by lowering the video quality to 480p. If the streamer’s audio is broken, there’s nothing you can do except wait for them to fix it.
In rare cases, a system restore or browser reset can fix persistent audio issues. Resetting your browser will remove extensions and restore default settings, which often resolves conflicts. Remember to back up bookmarks and passwords before doing this.
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