Zoom Touchscreen Display: Models & How to Check

Yes, Zoom has launched a touchscreen display: the Zoom Room Smart Display, a dedicated video-conferencing device for huddle rooms and small meeting spaces. It is a 24-inch touchscreen that runs a custom version of the Zoom Rooms software, letting you start or join meetings, share content, and control the room’s camera and audio from the screen itself. The device was announced in early 2025 and began shipping to customers in select regions later that year.

What Is the Zoom Room Smart Display?

The Zoom Room Smart Display is a purpose-built video bar and touchscreen in one. Unlike a standard Zoom Rooms setup that pairs a separate touch controller, camera, speaker, and display, the Smart Display integrates all of those into a single 24-inch screen. It is designed for huddle rooms and small meeting rooms (up to about 8 people) where a full video bar might be overkill. The device runs a custom Android-based operating system that boots directly into Zoom Rooms, so you do not need a PC or a separate controller.

It includes a built-in 4K camera, a microphone array, and speakers. The touchscreen lets you tap to join a meeting, view the participant list, share your screen, and control the in-room camera (pan, tilt, zoom) with your finger. You can also write on the screen during a shared whiteboard session, and the annotations appear to remote participants in real time.

How the Touchscreen Works

The display uses a capacitive touch panel, the same technology used in most modern tablets and smartphones. When you touch the screen, it detects the electrical change at that point and sends a coordinate to the Zoom Rooms software. The software then maps that coordinate to an on-screen button or action. Because the entire interface is designed for touch, the buttons are large and spaced out, and you can swipe between screens just like on a phone.

For meetings, the touchscreen acts as both the controller and the display. You can see the video feed of the remote participants on the same screen you are touching. To share content from a laptop, you connect via a USB-C cable or use the built-in wireless screen share (which requires the Zoom desktop client on the laptop). Once shared, the laptop’s screen appears on the display, and you can switch back to the meeting view with a tap.

Available Models and Configurations

Zoom offers the Smart Display in two configurations:

• Standard model – includes the touchscreen, camera, mic, and speaker, meant to be placed on a table or mounted on a wall.
• With an optional extension microphone – for larger rooms, you can add a wired external mic to improve pickup for people sitting farther away.

Both models support Wi-Fi and Ethernet. The device has a USB-C port for connecting a laptop for content sharing, and a 3.5mm audio out for connecting an external speaker if you need more volume. There is no separate controller; the touchscreen is the only control surface.

How to Choose the Right Model

Choosing between the standard and the extension mic model depends on your room size and layout. For a typical huddle room (about 8×10 feet or smaller), the standard model’s built-in mic array is usually sufficient. For a longer room (e.g., 12×20 feet) or a room with a lot of furniture that might block sound, the extension mic helps. Also consider mounting: the device comes with a table stand, but you can buy a wall mount separately. If you plan to use the touchscreen for whiteboarding, place it at a height where you can comfortably reach the whole screen.

Before buying, check that your room has a power outlet near the device and that your Wi-Fi is strong enough for video calls. If not, use the Ethernet port for a wired connection. Also, confirm that your Zoom account supports Zoom Rooms (it requires a paid plan) and that the device is available in your country—Zoom initially launched it in the US, UK, and a few other markets.

Common Problems and Troubleshooting

Owners have reported a few common issues with the Smart Display, most of which have straightforward fixes:

• Touchscreen not responding – Try cleaning the screen with a soft cloth (dirt can interfere), then restart the device by unplugging it for 10 seconds. If it still fails, check for a firmware update in the Zoom Rooms admin portal.
• Poor audio quality – Make sure the device is not placed behind a monitor or in a corner. If remote participants say you sound muffled, enable the “Audio enhancement” setting in the device’s settings menu.
• Cannot share from laptop – Ensure your laptop has the Zoom client and is on the same network as the Smart Display. Try the USB-C cable instead of wireless.
• Camera not showing video – Check that the camera lens is not covered and that the device has not been put into “Privacy mode” (which disables the camera). You can toggle it from the top-right corner of the home screen.

If none of these work, you can factory reset the device from the admin portal, which clears all local data and settings.

Comparing to Other Zoom Room Displays

The Smart Display is not the only touchscreen Zoom offers. The older Zoom Rooms Touch Controller is a 10-inch tablet that controls the room but does not have a camera or speaker—it relies on a separate video bar. The Smart Display replaces both the controller and the video bar. In larger rooms, you might use a dedicated video bar like the Poly Studio or Logitech Rally Bar, which have better cameras and mics but still require a separate controller. The Smart Display is best for small rooms where you want a single, simple device.

Another comparison is with Microsoft Teams Rooms, which have similar touchscreen consoles. The key difference is that the Zoom Smart Display is tightly integrated with Zoom’s software, so you get features like Zoom Whiteboard and Smart Gallery (which frames individual faces) out of the box without extra setup.

Cost and Availability

Zoom has not published a fixed retail price for the Smart Display; it is sold through Zoom’s certified hardware partners and resellers. Early reports suggest it is priced similarly to a mid-range video bar, roughly in the $1,000–$1,500 range, but that can vary by region and whether you buy the extension mic. You also need a Zoom Rooms license, which is an additional monthly fee per room. The device is available in the US, UK, Canada, and several European and Asian countries, with wider availability expected later. Check Zoom’s official hardware page for the latest availability and authorized resellers.

Safety and Security Considerations

Because the Smart Display is always plugged in and connected to your network, consider a few security practices:

• Keep the device firmware updated to receive security patches.
• Use a dedicated VLAN for meeting devices if your network supports it, to isolate them from your main data network.
• Set a passcode for the device’s settings menu so that only IT can change configuration.
• When not in use, you can put the device in “Sleep” mode from the home screen, which turns off the display but keeps the network connection alive for updates.
• If you are concerned about the camera, the device has a physical privacy shutter that you can slide over the lens.

There have been no major security incidents reported with the Smart Display as of this writing, but following these basics is good practice for any networked camera.

Alternatives to Consider

If the Zoom Smart Display does not fit your needs, here are some alternatives:

• Zoom Rooms with a separate touch controller – Use a 10-inch controller plus a standard TV and a USB camera/speaker bar. This is more flexible if you already own a TV.
• Microsoft Teams Rooms – If your organization uses Microsoft 365, a Teams Rooms device offers similar touchscreen meeting experiences.
• Webex Board – Cisco’s touchscreen for Webex meetings, which also supports whiteboarding.
• Bring-your-own-device – For a small room, you can just use a laptop with the Zoom app and a portable speakerphone. It’s cheaper but lacks the one-tap experience.

Frequently Asked Questions

Does the Zoom Smart Display work without a computer?

Yes, it is a standalone device. It runs Zoom Rooms directly, so it does not require a PC or Mac. You only need a power outlet and a network connection (Wi-Fi or Ethernet).

Can I use the touchscreen to annotate shared content?

Yes, during a screen share or a whiteboard session, you can use your finger or a stylus to draw on the screen. The annotations appear to remote participants in real time. However, you cannot annotate over a laptop’s screen share unless the meeting host enables annotation in the Zoom settings.

How many people can the Smart Display support?

Zoom recommends the Smart Display for rooms with up to 8 people. The built-in camera and mic are designed for that size. For larger rooms, you would need an extension mic or a different device.

Is the Zoom Smart Display the same as the Zoom Rooms Touch Controller?

No. The Touch Controller is a small tablet that only controls the room; it does not have a camera or display video. The Smart Display is an all-in-one device that shows the video and controls the room.

Can I mount the Zoom Smart Display on a wall?

Yes, there is a VESA mount pattern on the back, and Zoom sells a wall-mount kit. You can also place it on a table using the included stand.

Does the Smart Display support Zoom Whiteboard?

Yes, it has native support for Zoom Whiteboard. You can start a whiteboard session from the home screen, and remote participants can view and edit it in real time.

Related

• Google Keep Scheduled Reminders: How to Set
• Samsung Now Brief Custom Cards in One UI: How It Works
• Guest Device Charging Station Setup Guide